I agree with Fred, as well. Looks like the “file://” did the trick. I had forgotten that was an option for browsers. Now my battle is for the file location folder permissions as I tried it on a publicly accessible network directory/file and was able to open it, but not my original document.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 9:00 AM To: arslist@ARSLIST.ORG Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** I agree with Fred On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith <ksincl...@shoppertrak.com<mailto:ksincl...@shoppertrak.com>> wrote: ** So, I have a button that fires an AL with Run Process: PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Site<file:///\\NETWORK\Public\Site> Management\Site Documents\$Site ID$.pdf. When I click on the button, nothing happens. The AL does fire, according to the logs. If I change the OPEN-URL to http://www.msn.com, it works. The button opens up MSN in a new browser window. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>] On Behalf Of LJ LongWing Sent: Friday, October 10, 2014 8:45 AM To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG> Subject: Re: PERFORM-ACTION-OPEN-URL to open internal network site ** Keith, We would need a bit more information, such as 'What happens' when you try....there should be no difference between an external and an internal web/document, as long as you are using the properly formatted url. Have you run logs, what do they show. On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith <ksincl...@shoppertrak.com<mailto:ksincl...@shoppertrak.com>> wrote: ** Is there a way to open an internal document via the PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked but now I cannot get it to open a URL unless it’s an external website. If I try to open an internal link, the link appears to do nothing. Essentially, I am trying to achieve a link to a dynamic document repository. If there’s another way to do it, then I am all ears. I’ve tried multiple browsers but with the same results. Stuff: ARS 8.1 MT 8.1 Linux/Oracle backend. Thanks, Keith Sinclair Remedy Development ShopperTrak Chicago USA O: 312.676.8289<tel:312.676.8289> | M: 630.946.4744<tel:630.946.4744> ksincl...@shoppertrak.com<mailto:ksincl...@shoppertrak.com> | @shoppertrak www.shoppertrak.com<http://www.shoppertrak.com/> _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
