The last thing I want to do is muddy the issue, but this rings a faint bell
about browser security.

It has been awhile and I can't recall the specifics, but maybe it will jog
someone else's memory. It was something about trying to open a file on a
local path that the browser (by default) viewed as malicious activity and
either did nothing, or 404'd as a result.

It may not be applicable, but just in case.

-JDHood

On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith <ksincl...@shoppertrak.com>
wrote:

> **
>
> Using the URL directly in Chrome does work, also in IE. However, trying to
> call it from an AL using the Perform…URL, etc. it doesn’t do anything.
> Driving me nuts…
>
>
>
> Logs still are showing that AL fired:
>
>
>
> ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin
> View - Fri Oct 10 2014 12:25:25 PM ms 271
>
> True actions:
>
> action 0
>
> Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\IT
> HD\DocTest\S80039514.pdf
>
> ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin
> View - Fri Oct 10 2014 12:25:25 PM ms 271
>
> EVENT End:- Button/Menu Field |  Site Other(536870948)  |
> ST:SiteInformation/Default Admin View   Fri Oct 10 2014 12:25:25 PM
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Friday, October 10, 2014 11:56 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal
> network site
>
>
>
> **
>
> I just used the following url in chrome
>
>
>
> file://server/share/something.log
>
>
>
> if you try to specify the url in question, does it open manually?  What
> does the log show?
>
>
>
> On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> Never mind, I stand corrected. This will work in the client tool but I
> cannot get it to run in Chrome or IE10 for the life of me. IE10 does
> nothing. Chrome opens up a blank window. All browser settings have been
> reset back to stock and pop up blockers are completely off.
>
>
>
> *From:* Sinclair, Keith
> *Sent:* Friday, October 10, 2014 10:27 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> I agree with Fred, as well.
>
>
>
> Looks like the “file://” did the trick. I had forgotten that was an option
> for browsers. Now my battle is for the file location folder permissions as
> I tried it on a publicly accessible network directory/file and was able to
> open it, but not my original document.
>
>
>
> *From:* Action Request System discussion list(ARSList) [
> mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *LJ
> LongWing
> *Sent:* Friday, October 10, 2014 9:00 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> **
>
> I agree with Fred
>
>
>
> On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> So, I have a button that fires an AL with Run Process:
> PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Site Management\Site
> Documents\$Site ID$.pdf.
>
>
>
> When I click on the button, nothing happens. The AL does fire, according
> to the logs.
>
>
>
> If I change the OPEN-URL to http://www.msn.com, it works. The button
> opens up MSN in a new browser window.
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Friday, October 10, 2014 8:45 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site
>
>
>
> **
>
> Keith,
>
> We would need a bit more information, such as 'What happens' when you
> try....there should be no difference between an external and an internal
> web/document, as long as you are using the properly formatted url.
>
>
>
> Have you run logs, what do they show.
>
>
>
> On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith <
> ksincl...@shoppertrak.com> wrote:
>
> **
>
> Is there a way to open an internal document via the
> PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked
> but now I cannot get it to open a URL unless it’s an external website. If I
> try to open an internal link, the link appears to do nothing. Essentially,
> I am trying to achieve a link to a dynamic document repository. If there’s
> another way to do it, then I am all ears. I’ve tried multiple browsers but
> with the same results.
>
>
>
> Stuff:
>
> ARS 8.1
>
> MT 8.1
>
> Linux/Oracle backend.
>
>
>
>
>
> Thanks,
>
>
>
> *Keith Sinclair*
>
> *Remedy Development*
>
> *ShopperTrak  Chicago USA*
>
> O:  312.676.8289 |  M:  630.946.4744
>
> *ksincl...@shoppertrak.com <ksincl...@shoppertrak.com>* | @shoppertrak
>
> www.shoppertrak.com
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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