The last thing I want to do is muddy the issue, but this rings a faint bell about browser security.
It has been awhile and I can't recall the specifics, but maybe it will jog someone else's memory. It was something about trying to open a file on a local path that the browser (by default) viewed as malicious activity and either did nothing, or 404'd as a result. It may not be applicable, but just in case. -JDHood On Fri, Oct 10, 2014 at 1:30 PM, Sinclair, Keith <ksincl...@shoppertrak.com> wrote: > ** > > Using the URL directly in Chrome does work, also in IE. However, trying to > call it from an AL using the Perform…URL, etc. it doesn’t do anything. > Driving me nuts… > > > > Logs still are showing that AL fired: > > > > ActiveLink Start:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin > View - Fri Oct 10 2014 12:25:25 PM ms 271 > > True actions: > > action 0 > > Run Process: PERFORM-ACTION-OPEN-URL \\pwfil01\Public\IT > HD\DocTest\S80039514.pdf > > ActiveLink End:- ST:SI-OpenSiteOther | ST:SiteInformation/Default Admin > View - Fri Oct 10 2014 12:25:25 PM ms 271 > > EVENT End:- Button/Menu Field | Site Other(536870948) | > ST:SiteInformation/Default Admin View Fri Oct 10 2014 12:25:25 PM > > > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing > *Sent:* Friday, October 10, 2014 11:56 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: NOT SOLVED: PERFORM-ACTION-OPEN-URL to open internal > network site > > > > ** > > I just used the following url in chrome > > > > file://server/share/something.log > > > > if you try to specify the url in question, does it open manually? What > does the log show? > > > > On Fri, Oct 10, 2014 at 10:43 AM, Sinclair, Keith < > ksincl...@shoppertrak.com> wrote: > > ** > > Never mind, I stand corrected. This will work in the client tool but I > cannot get it to run in Chrome or IE10 for the life of me. IE10 does > nothing. Chrome opens up a blank window. All browser settings have been > reset back to stock and pop up blockers are completely off. > > > > *From:* Sinclair, Keith > *Sent:* Friday, October 10, 2014 10:27 AM > *To:* arslist@ARSLIST.ORG > *Subject:* SOLVED: PERFORM-ACTION-OPEN-URL to open internal network site > > > > I agree with Fred, as well. > > > > Looks like the “file://” did the trick. I had forgotten that was an option > for browsers. Now my battle is for the file location folder permissions as > I tried it on a publicly accessible network directory/file and was able to > open it, but not my original document. > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *LJ > LongWing > *Sent:* Friday, October 10, 2014 9:00 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site > > > > ** > > I agree with Fred > > > > On Fri, Oct 10, 2014 at 7:54 AM, Sinclair, Keith < > ksincl...@shoppertrak.com> wrote: > > ** > > So, I have a button that fires an AL with Run Process: > PERFORM-ACTION-OPEN-URL \\NETWORK\Public\Site Management\Site > Documents\$Site ID$.pdf. > > > > When I click on the button, nothing happens. The AL does fire, according > to the logs. > > > > If I change the OPEN-URL to http://www.msn.com, it works. The button > opens up MSN in a new browser window. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing > *Sent:* Friday, October 10, 2014 8:45 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: PERFORM-ACTION-OPEN-URL to open internal network site > > > > ** > > Keith, > > We would need a bit more information, such as 'What happens' when you > try....there should be no difference between an external and an internal > web/document, as long as you are using the properly formatted url. > > > > Have you run logs, what do they show. > > > > On Fri, Oct 10, 2014 at 7:42 AM, Sinclair, Keith < > ksincl...@shoppertrak.com> wrote: > > ** > > Is there a way to open an internal document via the > PERFORM-ACTION-OPEN-URL command? I have used this in the past and it worked > but now I cannot get it to open a URL unless it’s an external website. If I > try to open an internal link, the link appears to do nothing. Essentially, > I am trying to achieve a link to a dynamic document repository. If there’s > another way to do it, then I am all ears. I’ve tried multiple browsers but > with the same results. > > > > Stuff: > > ARS 8.1 > > MT 8.1 > > Linux/Oracle backend. > > > > > > Thanks, > > > > *Keith Sinclair* > > *Remedy Development* > > *ShopperTrak Chicago USA* > > O: 312.676.8289 | M: 630.946.4744 > > *ksincl...@shoppertrak.com <ksincl...@shoppertrak.com>* | @shoppertrak > > www.shoppertrak.com > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"