I really just wish that when users do become "hung", in the load balanced
web/server group environment, and it is one of the servers which is
unresponsive - that there would be some way that the server group would
recognize it and restart the armonitor processes... OR at least place
something in the log files which directs you to WHY the server locked up!!

On Thu, Oct 16, 2014 at 2:21 PM, Rick Cook <remedyr...@gmail.com> wrote:

> **
> Good ideas, Joe!  Perhaps the arserver -v (or whatever it is now) that
> returns the version would fit the bill - quick return, confirms that the
> server is up, and almost zero performance impact.
>
> Rick Cook
>
> On Thu, Oct 16, 2014 at 11:19 AM, Joe D'Souza <jdso...@shyle.net> wrote:
>
>> **
>>
>> How about issuing one of the command line utilities to each of the
>> servers such as maybe the arsignal –g that reloads the def cache. If a
>> server is not responding you would get a error 90.
>>
>>
>>
>> I do not remember all the switches to arsignal offhand but there should
>> be one that has less of an impact to a server than –g if you are worried
>> about the performance impact it may have to servers that are responding
>> well.
>>
>>
>>
>> Or you could try to arcreateentry into a test form.
>>
>>
>>
>> Joe
>>
>>
>>  ------------------------------
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] *On Behalf Of *William Rentfrow
>> *Sent:* Thursday, October 16, 2014 2:00 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: Open question to BMC on troubleshooting without the WUT
>>
>>
>>
>> Yes and no.
>>
>>
>>
>> I've seen instances where users are locked up but the admin threads work
>> (and vice versa).  So it's not the same test really as connecting as a user.
>>
>>
>>
>> William Rentfrow
>>
>> wrentf...@stratacominc.com
>>
>> Office: 715-204-3061 or 701-232-5697x25
>>
>> Cell: 715-498-5056
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> arslist@ARSLIST.ORG] *On Behalf Of *Arner, Todd
>> *Sent:* Thursday, October 16, 2014 12:56 PM
>> *To:* arslist@ARSLIST.ORG
>> *Subject:* Re: Open question to BMC on troubleshooting without the WUT
>>
>>
>>
>> **
>>
>> Could you confirm the server is available by opening the server up in Dev
>> Studio?  Just a thought.
>>
>>
>>
>> Todd Arner
>>
>>
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>> _ARSlist: "Where the Answers Are" and have been for 20 years_
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>
> _ARSlist: "Where the Answers Are" and have been for 20 years_
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