Hi Brad, Please check what is failed in 8.1 SP1 because of which you see this error during upgrade.
Please take DB backup . One will have to fix the failure. Thanks, Vivek From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Tanner, Doug Sent: Monday, October 20, 2014 4:32 PM To: arslist@ARSLIST.ORG Subject: Re: BMC Atrium Core 8.1.02 Installer ** Yes, Check your SHARE:Application Properties entries and look for a failed install. Doug From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of BradRemedy Sent: Monday, October 20, 2014 6:49 AM To: arslist@ARSLIST.ORG Subject: BMC Atrium Core 8.1.02 Installer ** Hi I am trying to upgrade my CMDB 8.1.01 to SP2 and I am getting the following error: ยท [Image removed by sender.] You cannot install or upgrade BMC Atrium CMDB because the installer has detected that a previous installation failed or is currently running. Contact BMC Support to resolve the issue. Do not force the installation or upgrade or delete files manually. Doing so will make the problem worse. Has anyone experienced this before and if so any advice? Thanks in Advance Brad _ARSlist: "Where the Answers Are" and have been for 20 years_ This email is subject to certain disclaimers, which may be reviewed via the following link. http://compass-usa.com/Pages/Disclaimer.aspx. _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
