Ahh that is your issue. Searching for RKM articles outside of the console requires the FTS to be indexed. There are various docs on this as well as best practices. You'll need to enable it from the AR Server config. You'll need to take into other configs if you are running in a server group.
Sent from my iPhone > On Oct 31, 2014, at 10:26 AM, Mahmoud Mahdy-Mohamed, Vodafone Egypt > <mahmoud.mahdy-moha...@vodafone.com> wrote: > > ** > > Yes I can see it in the console and it is already published, however I didn't > run FTS engine and I don't know from where I can run it. > > > > Sent from Samsung mobile > > Tauf Chowdhury <taufc...@gmail.com> wrote: > ** > Can you see the article in the Knowledge Console? Is it Published? If so, > then it probably hasn't been indexed yet by your FTS engine. Are you running > FTS indexing? > >> On Thu, Oct 30, 2014 at 2:47 PM, Mahmoud Mahdy-Mohamed, Vodafone Egypt >> <mahmoud.mahdy-moha...@vodafone.com> wrote: >> ** >> Dears, >> >> >> >> I created a lot of knowledge articles and try to use “Knowledge Management >> Search” either simple nor advanced search return value, I tried all options. >> >> Note:- I’m using version 7.6.04 SP4 >> >> >> >> Thanks, >> >> Best Regards, >> >> >> >> Mahmoud Mahdy Mohammed,PMP | Business Process Automation >> Technology | Products & Services Delivery >> Phone: +20(0)1004999638 >> Mail: mahmoud.mahdy-moha...@vodafone.com >> >> >> >> ************************************************************************************************************************* >> >> The content of this document is classified as Vodafone Egypt S.A.E. >> Confidential and Proprietary Information. >> >> The recipient hereby is committed to hold in strict confidence the contents >> of this (e-mail, document, information) and not to disclose to any third >> party without the prior written consent of Vodafone Egypt S.A.E. Recipient >> will be held liable for any unauthorized disclosure. >> >> If you have received this message in error, please notify the sender by >> return e-mail and delete the message in its entirety, including any >> attachments. >> >> http://www.vodafone.com.eg >> >> ************************************************************************************************************************* >> >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > > -- > Tauf Chowdhury > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
