I did this 2 minute demo a whole bunch of times at KEG, WWRUG, Gartner and a bunch of other places this last year.
This demo/example seems to be very well received. I put together a quick video in case anybody else wanted to see it. Hopefully it generates some good ideas… http://vimeo.com/111858070 Basically - it is Kinetic Task — hooked up to Vimeo and then an ITSM system to fetch tickets assigned, work them, close them. Here is a link to Kinetic Task if you want to try any of this yourself: http://www.kineticdata.com/products/task/ Here is to download Kinetic Task http://www.kineticdata.com/products/task/request-information/ Here is Kinetic Community which has Kinetic Task info http://community.kineticdata.com/ Under Kinetic Task — you can find: -handlers (our terminology for integration connectors) -sources (our terminology for Web-hooks) Feel free to email me off-line if you have any questions. (john.sundb...@kineticdata.com) *** I would love to hear what people think of the idea. (Basically - 0 software installed, works anywhere you have texting, simple) Have fun, -John -- *John Sundberg* Kinetic Data, Inc. "Your Business. Your Process." 651-556-0930 I john.sundb...@kineticdata.com www.kineticdata.com I community.kineticdata.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
