Thanks Jason I'll give trhis some thought...

--------------------------------------------
On Tue, 11/25/14, Jason Miller <jason.mil...@gmail.com> wrote:

 Subject: OT: Re: Remedy Test Plan
 To: arslist@ARSLIST.ORG
 Date: Tuesday, November 25, 2014, 2:53 PM
 
 **
 I saw this in my spam folder after my last
 reply.  I know others have had an issue with Yahoo mail
 being marked as spam on the List (by Gmail users).  You
 might want to consider creating/using an email address from
 a service other than Yahoo to make sure everybody on the
 list is seeing your posts.
 Jason
 
 On Tue, Nov 25, 2014
 at 11:04 AM, Scott Hallenger <vadr...@yahoo.com>
 wrote:
 No...
 test plan... post upgrade/install test plan.....even down to
 the use cases if possible..
 
 
 
 --------------------------------------------
 
 On Tue, 11/25/14, JD Hood <hood...@gmail.com>
 wrote:
 
 
 
  Subject: Re: Remedy Test Plan
 
  To: arslist@ARSLIST.ORG
 
  Date: Tuesday, November 25, 2014, 1:45 PM
 
 
 
  **
 
  OK -- I completely misread the original post
 
  by Scott Hallenger. I
 
  thought he was looking for a UAT test plan... He was just
 
  looking for the upgrade plan. My bad.
 
  But if anyone
 
  knows if a BMC "blessed" UAT plan exists,
 strictly
 
  for OOB functionality, that would be awesome
 
  too!
 
  -JDHood
 
  On Tue, Nov 25, 2014 at
 
  1:39 PM, JD Hood <hood...@gmail.com>
 
  wrote:
 
  Yep - I've looked at the files attached
 
  to KA404409 (and the
 
  other related AMIGO pages) and there is nothing that
 looks
 
  like a post-upgrade test-plan that could be used to UAT
 the
 
  out-of-the-box ITSM -- a test plan that exercises
 
  the out-of-the-box
 
  modules to validate out-of-the-box
 
  functionality.
 
  Perhaps BMC took
 
  it down for some reason...
 
  -JDHood
 
  On Tue, Nov 25, 2014 at
 
  12:48 PM, Carin Grobler <remedy...@gmail.com>
 
  wrote:
 
  **
 
  Look at KA404409 there is templates
 
  attached 
 
  On Tue, Nov 25, 2014 at
 
  11:38 AM, Carin Grobler <remedy...@gmail.com>
 
  wrote:
 
  Are you doing a parallel upgrade or in
 
  place 
 
  On Tue, Nov 25, 2014 at
 
  10:59 AM, JD Hood <hood...@gmail.com>
 
  wrote:
 
  **
 
  Paged through every Remedy/Atrium/ITSM
 
  "Amigo" related page I could find and the only
 
  spreadsheet I saw was for sizing recommendations.
 
 
 
  Like always with BMC docs,
 
  this spreadsheet is going to be as easy to find as
 
  Bigfoot...
 
  -JDHood
 
 
 
  On Tue, Nov 25, 2014
 
  at 11:00 AM, Carin Grobler <remedy...@gmail.com>
 
  wrote:
 
  **
 
  https://communities.bmc.com/docs/DOC-28417
 
 
 
 
 
  On Tue, Nov 25, 2014 at
 
  9:57 AM, Rob Dudley <duds1...@gmail.com>
 
  wrote:
 
  **
 
  Claire/Scott -
 
 
 
  Can you post a link to this AMIGO program
 
  you're referring to?  I can't seem to find it
 
  within the Documentation section on BMC's site.
 
 
 
  Thanks,
 
 
 
  Rob D.
 
 
 
  On Tue, Nov 25, 2014 at
 
  9:03 AM, LJ LongWing <lj.longw...@gmail.com>
 
  wrote:
 
  **
 
  Scott,Docs don't even require a
 
  login anymore, let alone a
 support
 
  contract...
 
  On Tue, Nov 25, 2014 at
 
  6:44 AM, Scott Hallenger <vadr...@yahoo.com>
 
  wrote:
 
  **
 
  Cant get in
 
  there, my clients support expired and they will not
 
  renew...
 
 
 
       On Monday, November 24, 2014
 
  2:31 PM, "Sanford, Claire" <claire.sanf...@memorialhermann.org>
 
  wrote:
 
 
 
 
 
   Look at the AMIGO program in the DOCS
 
  section on BMC.  There is a great spreadsheet there that
 is
 
  basically your plan. 
 
 
 
  -----Original Message-----
 
  From: Action Request System discussion
 
  list(ARSList) [mailto:arslist@ARSLIST.ORG]
 
  On Behalf Of Scott Hallenger
 
  Sent: Monday,
 
  November 24, 2014 10:54 AM
 
  To: arslist@ARSLIST.ORG
 
  Subject: Remedy Test Plan
 
 
 
  Would anyone be willing to share a remedy post
 
  migration/upgrade plan that they may have laying around.
 Any
 
  version from 7.1 on would be ok. Any info is better than
 no
 
  info. Thanks in advance my fellow listers......
 
 
 
  
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