Hi Kelvin, Yes, I have also configured the AREA LDAP configuration, but in my case AREA is also not working. During AREA logging in by LDAP user, I get following error 05:19:47,492 ERROR [pool-4-thread-14] com.bmc.arsys.pluginsvr.plugins.ARPluginContext (?:?) - <AREA.LDAP>Ldap Authentication failed!javax.naming.InvalidNameException: [LDAP: error code 34 - Invalid DN]
Also through Pentaho client I am able to pull all People data without any issues, by providing the same LDAP user inputs. Is there any settings or pre-requirement to configure these 2 plugins from Remedy side. Because I choose simple method to connect to LDAP server through LDP exe utility. Otherwise it couldn't connect. I need to also provide whole DN, as username like uid=<userid>,ou=<>,dc=<clients name of domain>,dc=com Anyone has faced this issue please advise. Thanks. On Tue, Dec 16, 2014 at 9:24 PM, Kevin Eldridge < kevin.eldri...@itsmuniversity.net> wrote: > ** > > Hello Oscar, > > > > I forgot to mention that we had to enable the AREA LDAP Configuration to > get this to work properly. I was unable to access the ARDBC from Dev Studio > until after I did this. I copied most of the settings from the ARDBC > configuration information to set this up. Once I did this, saved the > settings in AR Server, and restarted AR Services, I was able to access the > ARSYS.ARDBC.LDAP from the New Vendor Form. > > > > Hopefully, this helps you, > > > > Kevin Eldridge > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- Regards, Onkar Shinde Senior Software Engineer Vyom Labs Pvt. Ltd. BSM Solutions & Services || ITIL Consulting & Training Telephone: +91-20-6632-1000 Mobile: +91-7709008719 Email: onkar.shi...@vyomlabs.com Web: www.vyomlabs.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
