Hi :)

I guess you could log and compare and check where the time is consumed when 
using the WS.
If API + SQL calls are the same, then it’s « elsewhere ».


> Le 6 janv. 2015 à 18:15, Terry Bootsma <tboot...@objectpath.com> a écrit :
> 
> **
> For further information:
> 
> Remedy User Tool against the join form:  < 1 second
> 
> MidTier direct access against the join form: < 5 seconds
> 
> So, it is not a join-form or indexing issue.
> 
> Terry
> 
>  
>  
>  
> On 2015-01-06 12:12, tboot...@objectpath.com wrote:
> 
>> Hello everyone:
>> 
>> I was wondering if anyone else has experienced this.
>> 
>> 
>> Environment:
>> 
>> Red Hat Linux 6.4
>> Mid Tier 8.1.01 SP1 20140514135 Hotfix
>> Apache Tomcat 6.0
>> Remedy Server 8.1.01 201401281910
>> Oracle Database
>> 
>> When consuming web services that are based on "join" forms in Remedy, we 
>> have experienced a significant performance degradation in response time.  
>> For example, to query 2000 rows in the base form with a web service against 
>> the base form, < 3 seconds.  If we create a self-join and do the same web 
>> service .. approx 17 seconds.
>> 
>> Has anyone else seen this?
>> 
>> Thanks.
>> 
>> Terry
>> 
>>  
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