Good day! During my installation of Smart IT I selected to remove the leading zeros from the ticket number. After searching documentation I cannot find how to change this short of doing the install again. Has anyone run into this? Thank you!
~~~~~~~~~~~~~~~ Terri ARS 8.1.01 ITSM 8.1.01 MidTier 8.1.01 Smart IT 1.0 Windows 2008 MS SQL 2008 R2 SP2 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"