Funny, I've been looking at modifying SRM and am working on something related to it right now, and happened to come across the solution to at least part of your request:
https://communities.bmc.com/docs/DOC-23501 Basically, you'll have to edit the jar file attached to the Data Visualization Module Registration form with a description of "SRS Service Request Console DVF", then reupload that attachment with the new name for the label for available services, and if you can find an option to de-select an SRM form. Just remember if you do this, you could lose your changes to upgrades and/or patches and that it will only apply to that SRM form so it shouldn't carry over to things like My IT. Thanks, Shawn Pierson Remedy Developer | Energy Transfer -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Hennigan, Sandra, CTR, DSS Sent: Tuesday, January 13, 2015 1:37 PM To: arslist@ARSLIST.ORG Subject: SRM Request Portal I have been searching and cannot find how to modify the following: On the SRM Request Entry portal (where the user can browse to submit from posted SRDs) on the "Browse" frame, the label is "Available Services". The top SRD is by default selected. My customer wants the label "Available Services" changed to "Select a Service" and to have no SRD pre-selected. Any ideas? Your assistance is appreciated. ARS & ITSM - version 8.1.01 SQL db Thank you, Sandra Sandra Hennigan _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" Private and confidential as detailed here: http://www.energytransfer.com/mail_disclaimer.aspx . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
