Integrator , AIE. Are other options Sent from my iPhone
> On Feb 3, 2015, at 4:10 PM, Carl Wilson <carlbwil...@gmail.com> wrote: > > ** > Hi, > The .NET API, although not "officially" supported, has been kept updated by > BMC since the original person who ported this left. > As LJ mentions, you can use a number of methods to perform the integration > where it will depend on what you are comfortable with as they all have their > own little differences and nuances. > One main factor for a decision would be on how you plan to get the > information out of the .NET application and into Remedy. If you had access > to the .NET developers / code then it would make more sense to extend this > using the .NET API and keep it all in the one programming language. If not > you, would need to decide on how you will gather the information which then > may determine what path to take based on available functionality e.g. hooking > into a Windows handle to read a field, read a text/XML file, send an email, > etc. > > All methods have examples and sample code available on the BMC Communities > where people like LJ, Misi, etc add value in the different methods available > so it should be fairly easy to get a POC for basic functionality happening. > > > Kind Regards, > > Carl Wilson > > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing > Sent: 03 February 2015 15:57 > To: arslist@ARSLIST.ORG > Subject: Re: Need inputs about integration > > ** > Amit, > Last time I checked, the only supported API's are Java and C with Java > quickly becoming the 'default'....the .NET API, as I understand it (please > don't take this as gospel) is produced by a BMC employee, but is not > supported. I believe it's a wrapper of the C API.....so, if you are wanting > to only go 'supported', you would use either C or Java, with my personal > preference being Java (because I don't know C all that well)....but, with all > of that being said....any app you write in the API will be 'unsupported' by > BMC, other than the fact that they will fix the API if it's not functioning > properly, but you are required to support the app...so, as long as any given > API 'works' for your needs, you don't need support on it, and are in the same > bucket you are in now :) > > As for the question about the Java API integrating with .NET application, I > can't speak to it because .NET is not my forte, but I imagine there are > 'bridges' that can be either used, or built. > > On Tue, Feb 3, 2015 at 8:41 AM, Remedy consultant <raccons...@gmail.com> > wrote: > Hello , > > Thank you for your quick reply.As you suggested that JAVA or .NET api > are good to consider ,i have question for you whether BMC support API > written in .NET .I am worried about maintenance prospective. > > I have one more question. Can we have JAVA API to integrate .NET application ? > > Sorry for asking too many question. > > Regards, > > Amit > > On 2/3/15, LJ LongWing <lj.longw...@gmail.com> wrote: > > Well, Amit, considering that there is a .NET API for Remedy, it would make > > sense to look at that as a potential integration point...if that's a > > language you know and understand. Web service, as you mentioned is another > > option....Perl, Java, C...all have API's that you could use if you > > wanted....there is even a Restful API written against the Java API you > > could utilize if you wanted.... > > > > On Tue, Feb 3, 2015 at 8:17 AM, Remedy consultant <raccons...@gmail.com> > > wrote: > > > >> Hello All, > >> > >> I have to work on a client requirement in which i need to integrate > >> external application (built in .NET) with Remedy. > >> > >> Could you please suggest best possible way to integrate this > >> application with remedy? This .NET application will create new tickets > >> in remedy application. > >> > >> I know web service is one of the way to integrate. But would like to > >> know whether .NET API would be a good option to implement this. > >> > >> > >> Regards, > >> > >> Amit > >> > >> > >> _______________________________________________________________________________ > >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > >> "Where the Answers Are, and have been for 20 years" > >> > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
