Agreed :) On Fri, Feb 6, 2015 at 11:20 AM, Misi Mladoniczky <m...@rrr.se> wrote:
> Hi, > > Similar, but not exactly the same I would think. So you would need to > recode > to some extent in order to make use of the future native interface. > > Best Regards - Misi, RRR AB, http://rrr.se > > > Or you could use the existing Restful interface > > https://communities.bmc.com/docs/DOC-29073 > > It's 3rd party, and I have no details regarding BMC's interface....but I > > suspect they will provide similar functionality. > > > > On Fri, Feb 6, 2015 at 11:00 AM, Misi Mladoniczky <m...@rrr.se> wrote: > > > >> Hi, > >> > >> Maybe you should wait for the RESTful API that will supposedly be > >> available in > >> the next major release? > >> > >> Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP > 2011) > >> > >> Ask the Remedy Licensing Experts (Best R.O.I. Award at > WWRUG10/11/12/13): > >> * RRR|License - Not enough Remedy licenses? Save money by optimizing. > >> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy > logs. > >> Find these products, and many free tools and utilities, at > http://rrr.se. > >> > >> > Hello, > >> > > >> > First let me state we are going to be building this in house so, thank > >> you if > >> > you have a product that will fit my needs but we are not in a > position to > >> > purchase something. > >> > > >> > We are starting the process of building a mobile interface for, what I > >> hope > >> > will be, some simple tasks. > >> > > >> > Ideally we would like our users to be able to login to the system and > be > >> > brought to a slim view of the HPD:Incident Management Console with the > >> only > >> > options available are applying/clearing filters, looking at their > list of > >> > tickets, and then opening the tickets up. > >> > > >> > Then they can be brought to a slim view of the HPD:Help Desk form > where > >> they > >> > will see really basic info with some options like, "assign to me," > >> "reassign," > >> > "resolve," "update work log," etc. > >> > > >> > All that being said, in everyone's opinion would this be best achieved > >> through > >> > separate HTML/Java web pages connected to the system via Web > Services, or > >> > through a custom view on the respective forms, or is there another way > >> that I > >> > have not thought of yet that might be better? > >> > > >> > We are running 8.1.00 ARS/ITSM with 8.1.01 (SP1) Mid Tier with Tomcat > >> 6.0. > >> > > >> > > >> > [Description: Description: cid:411C7191-C84A-4BC4-84A6-03A2A02A75D5] > >> > > >> > > >> > > >> > > >> > > >> > Connect with us: interpublic.com<http://www.interpublic.com/> > >> > > >> > Twitter<https://twitter.com/#%21/interpublicipg> > >> > > >> > Facebook<https://www.facebook.com/InterpublicGroup> > >> > > >> > > >> > > >> > > >> > Levi Lippincott / Remedy Administrator > >> > +1 402 561 7014 office > >> > +1 402 321 5421 mobile > >> > levi.lippinc...@interpublic.com<mailto: > levi.lippinc...@interpublic.com> > >> > Lync Communcator<sip:levi.lippinc...@na.corp.ipgnetwork.com> > >> > > >> > > >> > > >> > > >> > > >> > Interpublic Group 6825 Pine Street, Omaha, NE 68106 > >> > > >> > > >> > "Talent is a Gift; But Character is a Choice." -Matt Grotewold- > >> > > >> > This message contains information which may be confidential and > >> privileged. > >> > Unless you are the intended recipient (or authorized to receive this > >> message > >> > for the intended recipient), you may not use, copy, disseminate or > >> disclose to > >> > anyone the message or any information contained in the message. If > you > >> have > >> > received the message in error, please advise the sender by reply > e-mail, > >> and > >> > delete the message. Thank you very much. > >> > > >> > > >> > _______________________________________________________________________________ > >> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > >> > "Where the Answers Are, and have been for 20 years" > >> > > >> > >> > >> > _______________________________________________________________________________ > >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > >> "Where the Answers Are, and have been for 20 years" > >> > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
