Hi,
Have you tried the arreload-program?
arreload -u User -f -a adminuser -p adminpassword
The -f is supposed to flush the cache before reloading it.
Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
Find these products, and many free tools and utilities, at http://rrr.se.
> Deleting and recreating their user record works?
>
> - Karthik
>
> On 12 February 2015 at 18:29, Warren R. Baltimore II <
> warrenbaltim...@gmail.com> wrote:
>
>> **
>> ARS 6.3
>> Oracle 10x
>> Sun OS 5.1
>>
>> A little help please!
>>
>> My legacy server is showing an issue that I have not dealt with before.
>>
>> A couple of days, my database started showing some problems related to
>> tablespace. This caused a bunch of weird issues. The tablespace issue has
>> been resolved. A couple of my users had closed their clients during that
>> time and when they came back received the error message that they were
>> still logged on and would they like the other session closed. They would
>> answer in the affirmative, but when they would then log back on, they would
>> get the same message. I then tried to kick them off from the admin tool,
>> but they would still get the message.
>>
>> I then triggered (I think) a re-cache by adding a display only checkbox
>> and then doing a modify all against all users with that checkbox checked.
>> I did this based on kbase articles that talked about this type of issue.
>> However I still have a couple of users who are getting this message.
>>
>> User logs don't show a need for them to be released, in fact they just
>> show them logging in as normal.
>>
>> They are able to work by just closing (using the x to close the window).
>> None the less, it is very annoying!
>>
>> Any ideas?
>>
>> Thanks!
>>
>> --
>> Warren R. Baltimore II
>> Remedy Developer
>> 410-533-5367
>> _ARSlist: "Where the Answers Are" and have been for 20 years_
>
>
>
>
> --
> - Karthik
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> "Where the Answers Are, and have been for 20 years"
>
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
"Where the Answers Are, and have been for 20 years"
