The Incident assignment information will capture on the form to know the
time was spent to resolving the incident.

On Thu, Apr 9, 2015 at 4:17 PM, Tauf Chowdhury <taufc...@gmail.com> wrote:

> The form contains time segments spent on resolving an incident request.
> Some time records are triggered automatically but manual entry is done when
> a user clicks the Assignment Log(?) button on the Assignment area. Reports
> could be run on this form to see how much time was spent on incidents.
>
> Sent from my iPhone
>
> > On Apr 9, 2015, at 6:41 AM, Madhu V <madhu.pesronalandpriv...@gmail.com>
> wrote:
> >
> > Hi List,
> >
> > What is the importance of HPD:Help Desk Assignment Log form ?
> >
> > What are the things to be considered if we are going to archive the
> records of this form?
> >
> > Regards
> > Madhu
> >
> >
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-- 
C.Pandi

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