The Incident assignment information will capture on the form to know the time was spent to resolving the incident.
On Thu, Apr 9, 2015 at 4:17 PM, Tauf Chowdhury <taufc...@gmail.com> wrote: > The form contains time segments spent on resolving an incident request. > Some time records are triggered automatically but manual entry is done when > a user clicks the Assignment Log(?) button on the Assignment area. Reports > could be run on this form to see how much time was spent on incidents. > > Sent from my iPhone > > > On Apr 9, 2015, at 6:41 AM, Madhu V <madhu.pesronalandpriv...@gmail.com> > wrote: > > > > Hi List, > > > > What is the importance of HPD:Help Desk Assignment Log form ? > > > > What are the things to be considered if we are going to archive the > records of this form? > > > > Regards > > Madhu > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > -- C.Pandi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"