Hi Vivek, Yeah, i have downloaded the setup file and tried upgrading it worked. Sorry it was my bad. :)
Thanks for the mail and update. On Wed, Apr 15, 2015 at 3:30 PM, Patil, Vivek <vivek_pa...@bmc.com> wrote: > ** > > Joe is right. 8.1.02 Patch1 is just bundle of hotfixes . One cannot > perform upgrade from 7604 using that. > > > > @Karthick : > > 1] Please download 8.1.02 release installer whose size will be around 1.5 > GB > > >> Execute 8.1.02 config checker utility for config checks . > > > > 2] Upgrade AR using installer present in ARSUITEKit.zip. > > 3] Then you can apply AR 8.1.02 patch. > > > > If you want to upgrade ITSM to 8.1.02 then after AR upgrade : > > 1]] Execute BPCU to check if any invalid customizations in BASE forms or > workflows. > > 2] Create overlays if any illegal customizations present. > > 3] Execute 8.1.02 config checker utility for ITSM pre-checks and config > checks. > > > > > > Thanks, > Vivek > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Joe D'Souza > *Sent:* Wednesday, April 15, 2015 7:46 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Destination Problem: Upgrading from 7.6.04 to 8.1.02 > > > > ** > > Not to pick up on the obvious, but is that patch cumulative? You are > trying to apply it to a 7.6.04 system so if that patch is not cumulative, > you might want to first upgrade it to a 8.1.x base version and then apply > patches. > > > > Joe > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG <arslist@ARSLIST.ORG>] *On Behalf Of *Karthick > S > *Sent:* Tuesday, April 14, 2015 9:36 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Destination Problem: Upgrading from 7.6.04 to 8.1.02 > > > > ** > > Hi All, > > > > When i tried to upgrade the test server from 7.6.04 to 8.1.02 it gives the > below error message. > > Please advise. > > > > [image: Inline image 1] > > _ARSlist: "Where the Answers Are" and have been for 20 years_ > _ARSlist: "Where the Answers Are" and have been for 20 years_ > -- *Thanks and Regards,* *Karthick S* _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
