Hi Pandi, There are couple of defects for floating license not released problem. Kindly work with support to apply hotfix if not done already.
Thanks, Abhijit H On 19-Apr-2015 1:50 am, "Misi Mladoniczky" <m...@rrr.se> wrote: > Hi, > > The free version of RRR|License can always be used for monitoring and > evaluating your current situation, as well as telling you how many licenses > you actually need. > > For tracking license failures, you need the full user-log, either file > based > or form based in ARX format. > > You can also use the AR System Historical License Usage form in ARX format, > which might be easier in a Remedy on Demand situation. The drawback with > this > is that the NO WRITE FREE situations are not logged there. But up until > that > exact point, the data will show the full situation. > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13): > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > Find these products, and many free tools and utilities, at http://rrr.se. > > > Hi, > > > > Floating License user are receiving No Write license message to Modify / > > Save a record, So to avoid the error first we reduced Floating Licence > > Timeout to 1 hour as default and reduced Session Timeout also in Mid > Tier. > > > > But we would like to check the report of user license usage list & time, > > and require your suggestion to avoid floating license error. > > > > Ar System: Remedy On Demand V 8.1 > > > > -- > > C.Pandi > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > "Where the Answers Are, and have been for 20 years" > > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"