Hi Pandi,

There are couple of defects for floating license not released problem.
Kindly work with support  to apply hotfix if not done already.

Thanks,
Abhijit H
On 19-Apr-2015 1:50 am, "Misi Mladoniczky" <m...@rrr.se> wrote:

> Hi,
>
> The free version of RRR|License can always be used for monitoring and
> evaluating your current situation, as well as telling you how many licenses
> you actually need.
>
> For tracking license failures, you need the full user-log, either file
> based
> or form based in ARX format.
>
> You can also use the AR System Historical License Usage form in ARX format,
> which might be easier in a Remedy on Demand situation. The drawback with
> this
> is that the NO WRITE FREE situations are not logged there. But up until
> that
> exact point, the data will show the full situation.
>
>         Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
> > Hi,
> >
> > Floating License user are receiving No Write license message to Modify /
> > Save a record, So to avoid the error first we reduced Floating Licence
> > Timeout to 1 hour as default and reduced Session Timeout also in Mid
> Tier.
> >
> > But we would like to check the report of user license usage list & time,
> > and require your suggestion to avoid floating license error.
> >
> > Ar System: Remedy On Demand V 8.1
> >
> > --
> > C.Pandi
> >
> >
> _______________________________________________________________________________
> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> > "Where the Answers Are, and have been for 20 years"
> >
>
>
> _______________________________________________________________________________
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>

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