The original Netcool gateway uses the Alert/Notifier to receive data back from the AR System.
Do you have a specific port set up in the ARS Administration Console for Alert Outbound Port? Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of MalviyaSaurabh Sent: Monday, April 27, 2015 7:27 AM To: arslist@ARSLIST.ORG Subject: Re: Netcool - Remedy integration ** Hi All, We have Netcool/OMNIbus SMP Gateway Server - Version 7, which we are trying to configure it to connect to our Remedy server 8.1.02 201408260235 on Linux 2.6.32-431.29.2.el6.x86_64 and Oracle DB. The gateway config contains below : TCP_FLAG = TRUE, AR_TCP_PORT = 7601, ARS_PORT =7601 After starting the gateway I could see the log containing Apr 21 11:45:19 2015:[DEBUG]: Using port 7601 to connect to ARS server. Apr 21 11:45:19 2015:[DEBUG]: Setting NTTCPPORT to port 0. Apr 21 11:45:19 2015:[DEBUG]: Setting NTTCPCLIENTPORT to port 0. Apr 21 11:47:14 2015:[ERROR]: Failed to register for notifications with the notification server on remedyserver.abc.xyx.com. Apr 21 11:47:14 2015:[ERROR]: NT ERROR 90: Cannot open catalog; Message number = 90 Apr 21 11:47:14 2015:[DEBUG]: Reconnection attempt number 1. Any help on this please. Regards, Saurabh _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
