I'm running ArsPerl 1.85, compiled against 5.1.2 Remedy lib.
I can build a connection object, but if I try to open a form, I get
ARERR #149. If I just connect and exit, it segfaults on exit.
Here is my script and output:
-----------
#!/usr/local/bin/perl5
#
use ARS;
$server = 'remedy1.andrew.cmu.edu';
$userid = 'blk';
$passwd = 'remedy';
## get connection
my $connection =
new ARS (
-server => $server,
-username => $userid,
-password => $passwd,
-catch => undef,
-ctrl => undef,
-debug => 1
);
die("Unable to connect to server\n")
unless ($connection);
$connection->print() if $connection;
print "got connection\n";
#exit;
## open form
my $FormName = "HPD:HelpDesk";
my $form = $connection->openForm(
-form => $FormName,
-vui => undef
);
print "got form\n";
exit;
-----------
% ./arsconnect
new connection object: (remedy1.andrew.cmu.edu, blk, remedy)
connection object details:
cacheId = ARControlStructPtr=SCALAR(0x8413bc8)
operationTime = Wed Dec 31 19:00:00 1969
user =
password =
server =
lang =
got connection
[ERROR] Cannot open catalog; Message number = 149 () (ARERR #149)
TRACEBACK:
exception generated at
/usr/local/lib/perl5/site_perl/5.8.6/i686-linux-thread-multi-64int-ld/ARSOOform.pm
line 47
ARS::form::new('ARS::form', '-form', 'HPD:HelpDesk', '-vui',
'undef', '-connection', 'ARS=HASH(0x8413b48)') called at
/usr/local/lib/perl5/site_perl/5.8.6/i686-linux-thread-multi-64int-ld/ARSOOsup.pm
line 138
ARS::openForm('ARS=HASH(0x8413b48)', '-form', 'HPD:HelpDesk',
'-vui', 'undef') called at ./arsconnect line 30
destroying connection object: ars_Logoff called.
Segmentation fault
%
Any ideas on how to debug this?
Thanks,
barbara
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