Hi Rance, I have ARSPerl 2.00 successfully running in production with the following steps (which are run as root):
1. Get 8.1.02p1 Remedy API A. cd /usr/local/src/remedyapi B. wget https://rrr.se/download/arapi/api812sp1linux.tar.gz C. cp api812sp1linux.tar.gz /usr/local/lib D. cd /usr/local/lib E. gunzip api812sp1linux.tar.gz F. tar -xvf api812sp1linux.tar G. rm api812sp1linux.tar 2. Get ARSPerl v2.00 from GitHub A. cd /usr/local/src/arsperl B. wget https://github.com/jeffmurphy/ARSperl/archive/v2.00.tar.gz C. cp v2.00.tar.gz /tmp D. cd /tmp E. gunzip v2.00.tar.gz F. tar -xvf v2.00.tar G. cd ARSperl-2.00 H. vi Makefile.PL #$ARSAPI = "C:/Replication/Remedy/7.6.4"; $ARSAPI = "/usr/local/lib/api812sp1linux"; #$ARCHITECTURE = ""; $ARCHITECTURE = "lx64"; # Linux 64-bit I. perl Makefile.PL J. make K. make test L. make install I see you are doing your testing from a non-root account, which leads me to believe that there might be some permissions issues with some of the library files. For example, as the remedy user, can you successfully enter the following commands? cd /usr/local/lib64/perl5/auto/ARS more autosplit.ix You should see the following output: # Index created by AutoSplit for blib/lib/ARS.pm # (file acts as timestamp) 1; Alex On Thu, Jul 30, 2015 at 11:13:33AM +0000, Young, Rance wrote: > Hi Conny, > > We've retested using the following steps: > > - Recompile arsperl > > o Received a lot of warnings > > - Run make test > > o Received errors on 1 out of 26 tests. > > o Note: when running the test we didn't use a config file for the server > info, we responded to the prompts > > Next you: > > - Wrote a simple test script (see below) > > - Executing the program received the following runtime errors > (screenshot of this output is also included): > > o Can't locate auto/ARS/autosplit.ix in @INC (@INC contains: > /usr/local/lib64/perl5/usr/local/share/perl5 /usr/lib64/perl5/vendor_perl > /usr/share/perl5 /usr/share/perl5 .) at /usr/share/perl5/AutoLoader.pm line > 173. > > o at ARS.pm line 64 > > o Can't locate loadable object for module ARS in @INC (@INC contains: > /usr/local/lib64/perl5/usr/local/share/perl5 /usr/lib64/perl5/vendor_perl > /usr/share/perl5 /usr/share/perl5 .) at ../remedy/scripts/perl/test.pl line 4 > > o Complication file in require at ../remedy/scripts/perl/test.pl line 4 > > o BEGIN failed-compilation aborted at ../remedy/scripts/perl/test.pl line 4 > > > The test script is as simple as we could make: > > [cid:[email protected]] > > Here's a screenshot of the error output (the same as what I typed out above): > [cid:[email protected]] > > > Thanks again for your assistance, > Rance > > From: [email protected] [mailto:[email protected]] > Sent: July-27-15 10:24 AM > To: [email protected] > Cc: [email protected] > Subject: Re: [Arsperl-users] Errors with ARSPerl 2.0 on 64 bit Linux > environment API v8101 > > Hi Rance, > > I think I've found your "mistake". It seems like you put in the servername > with a blank or some other strange character in front. Pls. check the file > t/config.cache You can safely delete the file and rerun perl Makefile.PL or > you edit this file. > > KR Conny > > Von: Young, Rance [mailto:[email protected]] > Gesendet: Montag, 27. Juli 2015 14:49 > An: ARSperl User Discussion > Cc: Daniel Asselin > Betreff: Re: [Arsperl-users] Errors with ARSPerl 2.0 on 64 bit Linux > environment API v8101 > > Hi Conny, > > Thanks for the response. Yes actually that's a strange error because we're > building arsperl on the same system that remedy is running on. Remedy is up, > and users can connect both through the user tool, and the midtier. > > Thanks, > Rance > > > From: [email protected]<mailto:[email protected]> > [mailto:[email protected]] > Sent: July-27-15 7:35 AM > To: > [email protected]<mailto:[email protected]> > Subject: Re: [Arsperl-users] Errors with ARSPerl 2.0 on 64 bit Linux > environment API v8101 > > Hi Rance, > > "Cannot open catalog; Message number = 90 ( > remdevapp1-mo3.osn.wireless.rogers.com : RPC: Success) (ARERR #90))" > > I've seen this kind of error when the servername is not resolvable. Pls. test > if "ping remdevapp1-mo3.osn.wireless.rogers.com" works. It should at least > resolve the name to an ip address. > > KR Conny > > > Von: Young, Rance [mailto:[email protected]] > Gesendet: Montag, 27. Juli 2015 13:12 > An: > [email protected]<mailto:[email protected]> > Betreff: [Arsperl-users] Errors with ARSPerl 2.0 on 64 bit Linux environment > API v8101 > > Hi folks, > > I'm working with a colleague trying to configure ARSPerl on a 64 bit linux > environment and running into issues. I was hoping that someone could provide > assistance, or information on whether anyone has tried compiling on 64 bit > linux yet? > > Specs are as follows: Perl v5.10.1 built for x86_64-linux-thread-multi Linux > red hat enterprise 6.6 santiago in a VM. > > Steps taken: > - make perl using 9.0 API failed (errors related to header file changes) > - make perl using 8.1 API generated many warnings > - make test failed with errors > > Output from the attempt to make the project with 8.1 API is attached. > > Thanks in advance for any assistance you can provide, > Rance Young > ------------------------------------------------------------------------------ > > > -- > Arsperl-users mailing list > [email protected] > https://lists.sourceforge.net/lists/listinfo/arsperl-users -- O--------------O--O---------------------------------O | Alex Agle \/ Lead Application Developer | O---------------/\ Georgia Institute of Technology | |(404)894-6165 //\\ EIS - Applications Support | | Atlanta, GA //\/\\ alex.agle(@)oit.gatech.edu | O------------O-\/\/-O-------------------------------O ------------------------------------------------------------------------------ -- Arsperl-users mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/arsperl-users
