*Hi,*
*    Hope you are doing well..*
*My name is Parul Gupta. I am from Source InfoTech Inc. I have below urgent
requirement for one of our client/Vendor. Kindly go through the job
description and send me the suitable profile, if you have anyone.*


Role: Help Desk/Desktop Support (Windows 7)                  *Rate: $30/hr
on c2c Max*

*Owings Mills, MD for** CareFirst.*

*6+ months contract *

*Any Visa type….*

*Phone to hire*



This is listed as a help desk/desktop support person but we *need a Windows
7 expert* for CareFirst in Owings Mills, MD. This job is all around Windows
7, ideally they would have a certification.



*Description is listed below but again, less about the description, more
about Windows 7*.



*Windows 7 certification strongly desired



Responsibilities:
* The Desktop Support Technician is responsible for providing routine IT
support on hardware and software utilized by the organization This will
entail maintaining PCs, troubleshooting network connectivity, setting up
new employee/contractor, and providing prompt customer service.

Requirements:
* Position requires a College Degree in an IT Technology field or
equivalent experience
* 3-5 years of commensurate and progressive growth experience in a Service
Desk or Help Desk technical support environment
* Must have basic knowledge of PC hardware, MS Office, basic printer
troubleshooting skills, ghosting software, and knowledge of web browsers.
* Certified Knowledge Management; A+ and/or Net+ certification
* Familiar with Healthcare Customer Service Environment and the support of
Subscribers/Providers
* A solid understanding of personal computers.
* Knowledgeable about BMC Service Desk Express or Knowledge Management
tools preferred.
* 1-2 years experience with Crystal Report and development and standard
metrics reporting requirements.
* Familiar with ITIL process and environment.
* Familiar with support of e-commerce or e-business web sites.
* Knowledge of script writing for SQL, Access, PERL and/or JAVA.






*Regards, Parul Gupta*



*IT-Technical Recruiter Source Infotech Inc. **3840 Park Avenue, Suite
C-205, Edison, NJ-08820*

*Phone* *609 632 1299|| Fax: 732-909-2282 || Email: *
*pgu...@sourceinfotech.com* <pgu...@sourceinfotech.com>

*------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------*

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