Please reply to the contact listed below. I am only the messenger.
PRODUCT SUPPORT SPECIALIST Company: Rovion Location: US-MD-Owings Mills Base Pay: N/A Employee Type: Full-Time Employee Industry: Computer Software Internet - ECommerce Manages Others: No Job Type: Customer Service Information Technology Req'd Education: High School Req'd Experience: More than 5 Years Req'd Travel: Negligible Relocation Covered: No DESCRIPTION We are a five year old web communications technology company located in the Baltimore area. We are looking for individuals to help customers use our products, track defects and determine new features for future releases. We are looking for team players with a positive attitude and an interest in helping the company succeed. This is a customer-facing role and extremely important role in the on-going relationship with our clients. These individuals will: � Handle inbound telephone, email and website generated trouble tickets. � Determine severity of issues � Provide articulate and educated answers to customers' questions � Provide continuous feedback to sales and technical staff on client issues REQUIREMENTS General Requirements for this job: � 4 year college degree preferred � Exceptional communication skills: both verbal and written � Excellent attention to detail, organizational and time-management skills � Current on technology and industry trends. � Ability to supplement basic job skills with creative problem solving Specific Technical skills needed: � 5 years of experience with web development using HTML, ActiveX controls and JavaScript � Experience/Understanding video shooting and editing techniques (Adobe Premiere and Final Cut Pro) � Experience/Understanding of Macromedia Flash and ActionScript a plus Submit your cover letter, resume and salary requirements in MS Word format to len[at]rovion.com. ------------------------ Yahoo! Groups Sponsor --------------------~--> $4.98 domain names from Yahoo!. Register anything. http://us.click.yahoo.com/Q7_YsB/neXJAA/yQLSAA/X1EolB/TM --------------------------------------------------------------------~-> Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/AspNetMetroArea/ <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
