Do campus universities provide more value for the money spent by the students? 
I think of the social growth of the young mind and the face to face interaction 
between the teachers and the students as two big values.
 
Online universities do provide an alternative to students scraping money to get 
an education or others trying to improve their earning power while working. But 
the experience can never be the same as attending a campus university.
 
Any comment?
How Disruptive Innovation is Remaking the University




Published:
July 25, 2011

Authors:
Clayton M. Christensen and Henry J. Eyring

Forum open for comment — 2 Comments — Post a comment 




Executive Summary:
In The Innovative University, authors Clayton M. Christensen and Henry J. 
Eyring take Christensen's theory of disruptive innovation to the field of 
higher education, where new online institutions and learning tools are 
challenging the future of traditional colleges and universities. Key concepts 
include:

A disruptive innovation brings to market a product or service that isn't as 
good as the best traditional offerings, but is less expensive and easier to 
use. 
Online learning is a disruptive technology that is making colleges and 
universities reconsider their higher education models. 
  

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About Faculty in this Article:

Clayton M. Christensen is the Robert and Jane Cizik Professor of Business 
Administration at Harvard Business School.

More Working Knowledge from Clayton M. Christensen 
Clayton M. Christensen - Faculty Research Page 

Editor's note: It has been more than a decade since the publication of The 
Innovator's Dilemma, in which Clayton M. Christensen introduced the idea of 
disruptive technologies—those unexpected products and services that shake up 
the market not because they are better than the traditional competition, but 
because they are are cheaper and easier to use. In The Innovative University, 
Christensen and Henry J. Eyring take the idea of disruptive innovation to the 
field of higher education, where new online institutions and learning tools are 
challenging the future of traditional colleges and universities. In this 
excerpt, they discuss the idea of a university's DNA.
In the absence of a disruptive new technology, the combination of prestige and 
loyal support from donors and legislators has allowed traditional universities 
to weather occasional storms. Fundamental change has been unnecessary.
That is no longer true, though, for any but a relative handful of institutions. 
Costs have risen to unprecedented heights, and new competitors are emerging. A 
disruptive technology, online learning, is at work in higher education, 
allowing both for-profit and traditional not-for-profit institutions to rethink 
the entire traditional higher education model. Private universities without 
national recognition and large endowments are at great financial risk. So are 
public universities, even prestigious ones such as the University of California 
at Berkeley.
Price-sensitive students and fiscally beleaguered legislatures have begun to 
resist costs that consistently rise faster than those of other goods and 
services. With the advent of high-quality online learning, there are new, less 
expensive institutional alternatives to traditional universities, their 
standing enhanced by changes in accreditation standards that play to their 
strengths in demonstrating student learning outcomes. These institutions are 
poised to respond cost-effectively to the national need for increased college 
participation and completion.
A disruptive technology, online learning, is at work in higher education, 
allowing both for-profit and traditional not-for-profit institutions to rethink 
the entire traditional higher education model.
For the vast majority of universities change is inevitable. The main questions 
are when it will occur and what forces will bring it about. It would be 
unfortunate if internal delay caused change to come through external regulation 
or pressure from newer, nimbler competitors. Until now, American higher 
education has largely regulated itself, to great effect. U.S. universities are 
among the most lightly regulated by government. They are free to choose what 
discoveries to pursue and what subjects to teach, without concern for economic 
or political agendas. Responsibly exercised, this freedom is a great 
intellectual and competitive advantage.
Traditional universities benefit society not just by producing intelligent 
graduates and valuable discoveries but also by fostering unmarketable yet 
invaluable intangibles such as social tolerance, personal responsibility, and 
respect for the rule of law. Each is a unique community of scholars in which 
lives as well as minds are molded. Pure profit-based competition would produce 
fewer of these social goods, just as increased government regulation would 
dampen the great universities' genius for discovery.
Ideally, the faculty members, administrators, and alumni who best appreciate 
the totality of the university's contributions to society will, in the spirit 
of self-regulation, play a leading role in revitalizing their beloved 
institutions. They have the capacity to determine their own fate and in so 
doing take the indispensable university to new heights.
In performing that critical task, they must understand not only current 
realities, especially the threat of competitive disruption, but also how 
universities have evolved over the past several hundred years. Even more than 
most organizations, traditional universities are products of their history. 
That history is shared, because most universities have emulated a handful of 
elite American schools that began to assume their modern form a century and a 
half ago. Prominent among them were Harvard, Yale, Johns Hopkins, Cornell, and 
MIT. Together, they have evolved to share common institutional traits, a sort 
of university DNA.
Much as the identity of a living organism is reflected in its every cell, the 
identity of a university can be found in the structure of departments and in 
the relationships among faculty and administrators. It is written into course 
catalogs, into standards for admitting students and promoting professors, and 
into strategies for raising funds and recruiting athletes. It can be seen in 
the campus buildings and grounds. These institutional characteristics remain 
the same even as individual people come and go.
Pioneering institutions such as Harvard and Yale first began granting Ph.D.s in 
the mid-nineteenth century. As graduates of their doctoral programs joined the 
faculties of other universities, they took their experiences and expectations 
with them. With the support of ambitious university presidents, they strove to 
make their new academic environments like those from which they had come. This 
internal drive was reinforced by external systems for accrediting, classifying, 
and ranking universities. It also became embedded in a common academic culture. 
As a result, even the smallest and most obscure universities bear many of the 
essential traits of the greatest ones.
Much as the identity of a living organism is reflected in its every cell, the 
identity of a university can be found in the structure of departments and in 
the relationships among faculty and administrators.
University DNA is not only similar across institutions, it is also highly 
stable, having evolved over hundreds of years. Replication of the DNA occurs 
continuously, as each retiring employee or graduating student is replaced by 
someone screened against the same criteria applied to his or her predecessor. 
The way things are done is determined not by individual preference but by 
institutional procedure written into the genetic code.
There is evolution in the university, though its mechanism typically is not 
natural selection of random mutations. As a general rule, the university alters 
itself only in thoughtful response to significant needs and opportunities. 
Entrepreneurism occurs within fixed bounds; there is rarely revolution of the 
type so often heralded in business or politics. This steadiness is a major 
source of universities' value to a fickle, fad-prone society.
Yet the university's steadiness is also why one cannot make it more responsive 
to modern economic and social realities merely by regulating its behavior. The 
genetic tendencies are too strong. The institutional genes expressed in course 
catalogs and in standards for admitting students and promoting faculty are 
selfish, replicating themselves faithfully even at the expense of the 
institution's welfare. A university cannot be made more efficient by simply 
cutting its operating budget, any more than a carnivore can be converted to an 
herbivore by constraining its intake of meat. Nor can universities be made by 
legislative fiat to perform functions for which they are not expressly 
designed. For example, requiring universities to admit underprepared students 
is unlikely to produce a proportional number of new college graduates. It is 
not in the typical university's genetic makeup to remediate such students, and 
neither regulation nor economic pressure will be
 enough, alone, to change that. 

Reprinted by permission of the publisher, John Wiley & Sons, Inc., from The 
Innovative University, by Clayton M. Christensen and Henry J. Eyring. Copyright 
© 2011 by Clayton M. Christensen and Henry J. Eyring.

Reader Comments:


I am not surprised. We are still running a model that is 2000 years old or so. 
Education really needs a flip upside-down and technology is already doing it by 
providing so much information to the public directly. What education needs is a 
way to be able to educate more people at their own pace, in their own space, 
catering to their needs, not industry's. That means education is now a 
consumption driven by real curiosity which requires more room for mature 
students in the model also. Innovation, creativity, ingenuity and risk are not 
things one can project manage. They do not fit into a time frame. They occur as 
more information comes in at the right time. The more meaningful and 
appropriate the information, available when it is sought is the real meaning of 
being a student for life. Current university models are not conducive to 
innovation and high levels of information, technology or the modern learning 
requirements, mod ern work and world issues. The
 only way is to provide everyone with more flexibility in every aspect of 
education. This frees up more time and thinking power on creativity and 
innovation because it's clear and focused ideas that still drives progress, not 
just a few years of basic knowledge. Basic knowledge anyone is capable of 
obtaining, anywhere now. Universities need to see their roles as long term 
educators if they want to stick around is my opinion.

Anonymous 

"Innovation, creativity, ingenuity and risk are not things one can project 
manage. They do not fit into a time frame. They occur as more information comes 
in at the right time."
Perhaps if project time was allocated in anticipation of these events occuring 
this wouldn't be a problem. Isn't it the task of management to project the 
risks for any given project? Seems risk avoidance as oppose to taking any risk 
is what education is doing. This is why education is behind the learning curve 
of industry. They do not practise what they preach (mostly). But this is 
expected since industry has concetrated resources for tool creation that leads 
to 'the next thing'.

Anonymous 
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