Hi, Hope you are doing great! Please find the requirement below , If you find yourself comfortable with the requirement please reply back with your updated resume and I will get back to you or I would really appreciate if you can give me a call back at my contact number
*609-353-5281 Position:* *Performance Engineer Location: Woonsocket RI Duration: 12+ Months* We need *Performance Engineer* With *Customer support experience* *JOB DESCRIPTION:-* • Work experience in site Operation and performance activites. • Strong Analytical skills. • Has strong presentation and collaboration skills and can communicate all aspects of the job requirements, including the creation of formal documentation • Strong communication and interpersonal skills • Strong problem solving, time management and organizational skills • Be able to document where appropriate • Participation in a team atmosphere and working well with others. • Being able to remain neutral toward any specific technology choice or vendor; being more interested in results than personal preferences. • Demonstrates a sense of urgency in completing tasks and resolving issues in order to deliver quality projects on time • Exhibits a high energy, strategic thinking, results oriented, and global collaborative approach. *ROLES & RESPONSIBILITIES:-* • Work closely with IT, CSC and other business areas to maintain and resolve site issues. • Review CSC logged tickets in HPSM, related to customer facing issues. • Analyze the issues in CSC/ASAP as required and resolve OR • Assign, prioritize and follow up with right group. • Work with other CVS business/project teams like Extracare, Mobile, FastPass, ICE, BOPUS for the related customer issues. • Prioritize tickets in RTC for IT Prod support team. • Monthly on call support, once in every 4 months. Support all IT releases which require business validation during that month. • Failure in BCC projects, coordinate with IT and BCC team. • Site Performance Analysis for issues impacting high customer volume, revenue and customer feedback. • Work closely with CSC team understand repeated customer issues and address to resolve. Nityo Infotech Corp. 666 Plainsboro Road, Suite 1285 Plainsboro, NJ 08536 *Thanks & Regards* *Aabhas Swami* (Sr. Technical Recruiter) Phone: 609-353-5281 Fax: 609 799 5746 Email: aabha...@nityo.com <tushan...@nityo.com> www.nityo.com ------------------------------ USA | Canada | India | Singapore | Malaysia | Indonesia | Philippines | Thailand | UK | Australia / Zealand ------------------------------ Nityo Infotech has been rated as One of the top 500 Fastest growing companies by INC 500 ------------------------------ Disclaimer: http://www.nityo.com/Email_Disclaimer.html ------------------------------ -- You received this message because you are subscribed to the Google Groups "Associate Programs" group. To unsubscribe from this group and stop receiving emails from it, send an email to associate_programs+unsubscr...@googlegroups.com. To post to this group, send email to associate_programs@googlegroups.com. Visit this group at http://groups.google.com/group/associate_programs. For more options, visit https://groups.google.com/d/optout.
