"As for why the address is not getting added to the whitelist this 
happens because when you don't forward as an attachment there are no 
headers to check thus the address in question does not get added"

I am aware of that.  Trying to educate 3000+ users who usually don't bother to 
read brief instructional emails on handling spam is a bit of an issue:)

I'll try what you suggested, and thanks for pointing out that tool to me.  I'll 
have our client services department do a full eval of it.  Looks 'spiffy' to 
me:)

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Kevin
Sent: Wednesday, May 09, 2007 7:36 PM
To: Questions and Answers for users of ASSP Anti-Spam SMTP Proxy
Subject: Re: [Assp-user] envelope and from sender not considered.Only
fromsender.


Dickson, Paul wrote:
> so any idea why it wouldn't be considered whitelisted??
> 

Check 'NotGreedyWhitelist' then submit, then UnCheck 
'NotGreedyWhitelist' and submit.

Also

Try running the email through the Mail Analyzer to see if it shows as 
whitelisted, this might also reveal why the mail is not whitelisted.

As for why the address is not getting added to the whitelist this 
happens because when you don't forward as an attachment there are no 
headers to check thus the address in question does not get added.

If your users are running outlook I recommend installing the outlook 
toolbar add-on, it works very well.
http://www.freeyournet.com/ASSPToolbar.html

Kevin

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