Thanks that helps I thought I was just missing something. I use CC to collect all that is marked as SPAM and go through it ever so often also. Just thought I was not doing a setting quite write that might help.
Daniel Du Vall -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of William L. Thomson Jr. Sent: Monday, December 03, 2007 2:19 PM To: assp-user Subject: Re: [Assp-user] Question on blocked E-MAil On Mon, 2007-12-03 at 11:41 -0700, Daniel K. Du Vall wrote: > How do you all deal with merchant sites that send receipts and > confirmations when a user purchases from them from getting blocked? > > Getting a lot right now and chalking it up to being the holiday > season. IMHO Unfortunately that stuff is quite hard for invoices, mailing lists, etc. Since most don't have their MTA's, DNS records, or etc all setup properly. Many use a service, and emails are sent by a third party less SPF. Usually more HTML than text etc and so on. Bottom line, most emails have more traits in line with spam, than valid emails :( Really sucks and most times I try to train ASSP to recognize them and let them through. Helps sometimes, others it takes a while. Sometimes if DNS is correct end etc. You can allow stuff from the domain to bypass filters or etc. Although I don't really like that route. Potential for spammers to abuse if they are crafty. Lately I seem to be going to jerk route in some minds. I consider it the informative route. I compose and email and send it to the site/admin in question or etc. Pointing out technical issues with how they are sending email. How technically they have traits in line with spam, that can be corrected. Most can't do much about it, some are willing, others place the blame on the spam software or etc. Doesn't really help end users. I try to forward on copies of the invoice or etc when it's received entirely or etc. But most times it's just lost. Sometimes it can be resent. Which is what I advise my clients to do. They get upset at times they are losing emails. Then I must explain technically how it's not my fault, or ASSP's really. But that does little to reassure them :) That's when I play the virus/worm card. While you might think I am only protecting you from spam. Most virus and worms, that arrive via email have more traits in line with spam than legit email. So most always that stuff is kept out of your inbox just as spam. One virus or worm, could easily does more damage than losing some minor emails. As long as the percent that makes it through it greater than the loss. Most times that approach is justified. Clients understand there is a price to be paid, and at times it's loss of a few legit emails. I guess worse case you can setup a spam account or etc. To receive copies of it all, and if legit forward on from there. I have considered that approach, but haven't gone that route yet. -- William L. Thomson Jr. Gentoo/Java ------------------------------------------------------------------------- SF.Net email is sponsored by: The Future of Linux Business White Paper from Novell. From the desktop to the data center, Linux is going mainstream. Let it simplify your IT future. http://altfarm.mediaplex.com/ad/ck/8857-50307-18918-4 _______________________________________________ Assp-user mailing list Assp-user@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/assp-user
