Hey, Strange indeed, and interesting. Skype chatlog shows my attempts to raise you (Pascal) on 11/13 and then 3/13, unanswered, and sent-mail shows my mail to you on 11/16. Maybe the email got discarded by your ASSP? ;P but in my experience all my skype chat lines get delivered. Not all that important though; my point's made (perhaps a bit harshly for which i ask your excuses, but you cant argue with results: we're talking)...
What IS important is the reality of my ASSP situation and how i'm obviously not the only one feeling very let down here. Lets take a deep breath and remember we're all on the same side(s): pro-open-source and anti-spam for both operational and ethical reasons. I truly believe mail should be given back to those of us who respect it and perhaps even remember a time when it was usable unfiltered, just as i believe open-source is the direction to lead the 'net. At the same time I'M not a member of this or any other current open-source project [hats off to those who are] so i can only imagine that Pascal and Fritz are at least as committed to these ideas as i am. And it's also clear that the dev team for ASSP has indeed built something impressive that is helping lots of happy users. That said, the nature of spam and anti-spam controls and the level of current knowledge one must keep to properly tweak ASSP and keep it running so it doesn't ruin everyones communications and cost endless time means this is no plug-n-play solution. Hell, just getting perl installed properly is a minor crusade for most admins i know. Still there are people like myself and Mike here willing to give it a try. Please don't tell us we're not dedicated because we can't get it set up right or marshall help to do so -- we're here spending the time to talk about it, arent we! What this means is there's a real market here where this real need just isn't being met. Sure, you're busy, fritz is busy; everyone's busy.. What i think you assp experts should ask yourself is what it would take for you to be satisfied helping the users so that they actually have the experience of being assisted. And we wont always need our hands held...Pascal, you're a webhost, so im sure you're also familiar with the fact that after initial move-in needs, clients will generally float along with very minor support needs for months on end. I think assp setup would be like that if the happy users are anything to go by! So, what is it? A flat fee? Hourly rate? Monthly subscription with yearly contract? How much? TELL us and maybe it can be made worth your while. When ASSP works you can be sure happy users will refer other sufferers directly to you. On the other hand, if you think you'd simply have to ask too much, TELL THE PUBLIC THAT TOO so they know before they commit the time and money that they'll end up largely on their own. So this leaves us back at our original questions....Are we going to get some help, some real help, or not? If so, when and for how much? Time is money and missed emails and eventual lost clients and we're business owners so that's gotta be the bottom line. Thanks for your time so far, regardless, and a pleasant rest of the weekend to you all. -- -- Allen Williams Director of Technology http://sustainablehosting.com It should be noted that the opinions expressed in this email are not necessarily those of Sustainable Hosting, LLC, its owners, or its managers, despite the extreme likelihood that they actually are. ------------------------------------------------------------------------------ AlienVault Unified Security Management (USM) platform delivers complete security visibility with the essential security capabilities. Easily and efficiently configure, manage, and operate all of your security controls from a single console and one unified framework. Download a free trial. http://p.sf.net/sfu/alienvault_d2d _______________________________________________ Assp-user mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/assp-user
