The user received the mail with its subject prefixed by "[SPAM]". Also the 
log says:

Dec-21-16 14:04:34 m1-25473-07170 [Worker_2] [Bayesian][testmode] 
81.189.127.194 to: e.greeno...@evergreen-shipping.nl [spam found] and 
possibly passing because testmode, otherwise blocked (Bayesian) 
[Automatische Antwort: DFSU278391-1  off-hire at CZPQEM] 

We're using the Bayesian module in testmode so ASSP just prefixes the 
subject line with "[SPAM]" but still this should not occur, because the 
address is on the whitelist. So I guess I must be doing something wrong 
but I can't find it.

Martin





From:   Thomas Eckardt <thomas.ecka...@thockar.com>
To:     For Users of ASSP <assp-user@lists.sourceforge.net>
Date:   23-12-2016 13:34
Subject:        Re: [Assp-user] Autoreply from whitelisted address marked 
as spam



>.nl spam found and passing 

I can't see, that the mail was blocked by assp. 

Thomas





Von:        m.huij...@evergreen-shipping.nl 
An:        For Users of ASSP <assp-user@lists.sourceforge.net> 
Datum:        23.12.2016 12:34 
Betreff:        Re: [Assp-user] Autoreply from whitelisted address marked 
as spam 



Hi Thomas, 

Thanks for your answers. 

I would like this autoreply to go through without being tagged as spam. 
Can you tell me how to do this? 

Martin 



From:        Thomas Eckardt <thomas.ecka...@thockar.com> 
To:        For Users of ASSP <assp-user@lists.sourceforge.net> 
Date:        23-12-2016 10:09 
Subject:        Re: [Assp-user] Autoreply from whitelisted address marked 
as spam 



I see: 

>2.        I need to 'inform the development' which I considered to have 
done at this point ;) 
You use an outdated assp version! If you would have read the current 
changelog, you have seen, that this is fixed. 

>4.        The autoreply is not archived (we're using the ASSP_ARC Plugin 
to archive ALL incoming and outgoing mail before it is processed). 
This is not implemented - mails are archived after processing 
Archived are mails only, if the file is stored anywhere in the corpus. 
This is an automatic reply -> bounce processed. If bounced mails are not 
stored -> no archive. 


>1.        Should I whitelist sbd.co.at? 
This will not help for this mail (for the achive case). 

Thomas 





Von:        m.huij...@evergreen-shipping.nl 
An:        For Users of ASSP <assp-user@lists.sourceforge.net> 
Datum:        23.12.2016 09:46 
Betreff:        [Assp-user] Autoreply from whitelisted address marked as 
spam 



Hi, 

A user [e.greeno...@evergreen-shipping.nl] sends an e-mail [to 
tereza.novakova-czec...@euromar.at] and receives an autoreply. Sending out 
the e-mail adds the address to the autowhitelist if it wasn't already 
there however the autoreply is marked as spam. Why? 

>From ASSP's web interface > Whitelist test page: 

tereza.novakova-czec...@euromar.at,e.greeno...@evergreen-shipping.nl 
personal Whitelisted 
tereza.novakova-czec...@euromar.at Whitelisted 

Relevant part of maillog.txt: 

Dec-21-16 14:04:32 m1-25472-10631 [Worker_2] 172.21.135.10 
<e.greeno...@evergreen-shipping.nl> info: found message size announcement: 
14.76 kByte 
Dec-21-16 14:04:32 [Worker_2] 
e.greeno...@evergreen-shipping.nl,tereza.novakova-czec...@euromar.at 
matches @euromar.at in whiteListedDomains 
Dec-21-16 14:04:33 m1-25472-10631 [Worker_2] [MessageOK] 172.21.135.10 
<e.greeno...@evergreen-shipping.nl> to: tereza.novakova-czec...@euromar.at 
message ok - (whiteListedDomains '@euromar.at') - [Re: DFSU278391-1 
off-hire at CZPQEM] -> 
/usr/share/assp/notspam/Re_DFSU278391-1_off-hire_at_CZPQEM--245053.mht 
Dec-21-16 14:04:33 m1-25473-07170 [Worker_2] 81.189.127.194 info: found 
message size announcement: 5.86 kByte 
Dec-21-16 14:04:33 m1-25473-07170 [Worker_2] [isbounce] 81.189.127.194 
bounce message detected 
Dec-21-16 14:04:34 m1-25473-07170 [Worker_2] 81.189.127.194 to: 
e.greeno...@evergreen-shipping.nl info: found known good HELO 
'mail.sbd.co.at' - weight is -2 
Dec-21-16 14:04:34 m1-25473-07170 [Worker_2] 81.189.127.194 to: 
e.greeno...@evergreen-shipping.nl Message-Score: added -40 for 
KnownGoodHelo, total score for this message is now -40 
Dec-21-16 14:04:34 m1-25473-07170 [Worker_2] 81.189.127.194 to: 
e.greeno...@evergreen-shipping.nl [scoring] SPF: none (cache) 
ip=81.189.127.194 mailfrom=postmas...@mail.sbd.co.at helo=mail.sbd.co.at 
Dec-21-16 14:04:34 [Worker_2] Info: SenderBase found unknown Key and 
Value: '56'=>'200' in DNS answer for '81.189.127.194' - please inform the 
developement 
Dec-21-16 14:04:34 [Worker_2] Info: SenderBase found unknown Key and 
Value: '57'=>'1482210780' in DNS answer for '81.189.127.194' - please 
inform the developement 
Dec-21-16 14:04:34 m1-25473-07170 [Worker_2] 81.189.127.194 to: 
e.greeno...@evergreen-shipping.nl Message-Score: added -15 (pbwValencePB) 
for In Penalty White Box, total score for this message is now -55 
Dec-21-16 14:04:34 m1-25473-07170 [Worker_2] 81.189.127.194 to: 
e.greeno...@evergreen-shipping.nl Bayesian Check  - Prob: 1.00000 - 
Confidence: 0.00000 => doubtful.spam - answer/query relation: 100% of 156 
Dec-21-16 14:04:34 m1-25473-07170 [Worker_2] 81.189.127.194 to: 
e.greeno...@evergreen-shipping.nl Message-Score: added 24 for Bayesian 
Probability: 1.00000, total score for this message is now -31 
Dec-21-16 14:04:34 m1-25473-07170 [Worker_2] [Bayesian][testmode] 
81.189.127.194 to: e.greeno...@evergreen-shipping.nl [spam found] and 
possibly passing because testmode, otherwise blocked (Bayesian) 
[Automatische Antwort: DFSU278391-1  off-hire at CZPQEM] 
Dec-21-16 14:04:34 m1-25473-07170 [Worker_2] 81.189.127.194 to: 
e.greeno...@evergreen-shipping.nl spam found and passing [Automatische 
Antwort: DFSU278391-1  off-hire at CZPQEM] 
Dec-21-16 14:04:34 m1-25473-07170 [Worker_2] 81.189.127.194 to: 
e.greeno...@evergreen-shipping.nl [Plugin] calling plugin ASSP_Razor 

I see a couple of things in the log that are interesting: 
1.        The remote domain is whitelisted. 
2.        I need to 'inform the development' which I considered to have 
done at this point ;) 
3.        euromar.at resolves to 81.189.127.194 which resolves back to 
mail.sbd.co.at which is not whitelisted. 
4.        The autoreply is not archived (we're using the ASSP_ARC Plugin 
to archive ALL incoming and outgoing mail before it is processed). 
Questions: 
1.        Should I whitelist sbd.co.at? 
2.        Why is the autoreply not archived? 
Running ASSP version 2.5.1(16177) on Debian 8 (latest stable). 

Thanks! 

Martin
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DISCLAIMER:
*******************************************************
This email and any files transmitted with it may be confidential, legally 
privileged and protected in law and are intended solely for the use of the 

individual to whom it is addressed.
This email was multiple times scanned for viruses. There should be no 
known virus in this email!
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