ï
My company, Junction Networks (http://www.junctionnetworks.com)
qualifies for the list. Our facilities are located in the largest telco
hotel in the country. We of course notify our customers of any changes or
maintenance windows when the arise. We answer our email and answer the
phone. We connect to multiple providers for service and constantly monitor
call completion and quality and route calls accordingly.
----- Original Message -----
Sent: Wednesday, May 04, 2005 1:01
AM
Subject: [Asterisk-biz] Re: list of
"business class" voip providers
Snacktimes interesting comment about cheap providers
got me thinking. I am interested in compiling a list
of "Business class" voip providers that have an
excellent reputation for:
#1) First and foremost most important for me: UPTIME.
#2) good colo with Tier 1 connectivity
#3) Sends email warning customers of system
configuration changes
#4) ALWAYS answers email within 1 hour
#5) ALWAYS answers phone calls to "tech support"
Is there anything else that should be added to this
list? tom
There's a provider like that :-)? I've been
compiling what
I know over at:
http://www.voip-info.org/wiki-VOIP+Service+Providers+B2B
UPTIME
is a tricky thing to predict. But some basic questions about facility
type and equipment would be great to have in chart form. Along with
affiliation lists with facility providers. But it would be a lot of work
to compile, many providers won't disclose the important details, and it would
need to be updated constantly.
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