> On Monday 07 November 2005 00:00, Steve Totaro wrote:
> > Simple agent scripts could quickly determine escalation. Stop thinking
> > bush league and maybe you can play in the majors one day.
>
> Actually I am VERY happy that Nufone doesn't employ that kind of bullshit.
> There is nothing worse than slogging through 30 minutes of assinine
questions
> when you have technical skill.
>
Ever call 3com for tech support? You get an opperator that will ask
questions and then get a call back from the appropriate division. It works
very well. Much better than a dropped call, lmao...
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