On 12/21/05, Michael S. White <[EMAIL PROTECTED]> wrote:
I am a huge fan of SugarCRM and have had the fortunate luck of working on many custom add-ons for the OSS... However, "out of the box" SugarCRM Open Source isn't all that sweet.
If you are planning the deployment of SugarCRM Open Source there are many sweeteners available http://www.sugarcrm.com/forums with step by step instructions on how to install or upgrade the package.
As for Asterisk, we currently use SugarCRM at our office and have created custom add-ons for inventory control, customer service levels, policies/ permissions and are currently screen popping client contacts from Caller ID or ANI information.
If anyone is interested in knowing more about this solution feel free to contact me.
Michael S. White
.e4
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