Usually routing issues are beyond the control of the VoIP provider. Looks like too many hops due to a routing loop. Tell them to turn spanning tree protocol on.
Thanks, Steve Totaro http://www.asteriskhelpdesk.com > -----Original Message----- > From: brian fertig [mailto:[EMAIL PROTECTED] > Sent: Tuesday, February 07, 2006 10:33 PM > To: 'Commercial and Business-Oriented Asterisk Discussion' > Subject: RE: [asterisk-biz] plainvoip? > > That is controlled by a different part of the company but I am gonna make > sure its taken care of > > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Steve Totaro > Sent: Tuesday, February 07, 2006 10:24 PM > To: Commercial and Business-Oriented Asterisk Discussion > Subject: RE: [asterisk-biz] plainvoip? > > Routing issue? > > Pinging www.plainvoip.com [66.199.240.2] with 32 bytes of data: > > Reply from 72.9.110.221: TTL expired in transit. > Reply from 72.9.110.221: TTL expired in transit. > Reply from 72.9.110.221: TTL expired in transit. > Reply from 72.9.110.221: TTL expired in transit. > > [EMAIL PROTECTED]:~# traceroute www.plainvoip.com > traceroute to www.plainvoip.com (66.199.240.2), 30 hops max, 40 byte > packets > 1 73.128.152.1 (73.128.152.1) 7.88 ms 7.962 ms 11.204 ms > 2 ge-1-20-ur01.howardcounty.md.bad.comcast.net (68.87.131.89) 10.196 > ms 10.113 ms 10.543 ms > 3 te-9-3-ar01.howardcounty.md.bad.comcast.net (68.87.129.37) 10.53 ms > 9.6 ms 10.565 ms > 4 po90-ar01.whitemarsh.md.bad.comcast.net (68.87.129.34) 9.064 ms > 10.295 ms 10.866 ms > 5 68.87.16.137 (68.87.16.137) 11.022 ms 10.085 ms 11.148 ms > 6 12.118.149.21 (12.118.149.21) 15.073 ms 14.487 ms 14.954 ms > 7 tbr2-p014001.n54ny.ip.att.net (12.123.3.14) 16.483 ms 17.055 ms > 14.64 ms > 8 ggr2-p390.n54ny.ip.att.net (12.123.3.62) 14.302 ms 16.945 ms > 13.847 ms > 9 dcr1-so-3-0-0.newyork.savvis.net (192.205.32.198) 16.557 ms 31.371 > ms 18.1 ms > 10 dcr3-so-1-0-0.NewYork.savvis.net (204.70.192.193) 24.241 ms > dcr3-so-0-0-0.NewYork.savvis.net (204.70.192.185) 18.366 ms > dcr3-so-1-0-0.NewYork.savvis.net (204.70.192.193) 18.311 ms > 11 kar1-ge-1-0-0.newyork.savvis.net (204.70.193.53) 18.952 ms > kar1-ge-0-1-0.newyork.savvis.net (204.70.193.49) 19.052 ms > kar1-ge-1-1-0.newyork.savvis.net (204.70.193.5) 18.889 ms > 12 208.173.135.230 (208.173.135.230) 17.24 ms 16.878 ms 18.788 ms > 13 PO6-0.nyc-002-inter-2.interoute.net (212.23.43.130) 19.483 ms > 15.318 ms 18.819 ms > 14 216.128.66.73 (216.128.66.73) 18.589 ms 16.303 ms 14.581 ms > 15 72.9.110.221 (72.9.110.221) 15.288 ms 16.622 ms 18.75 ms > 16 72.9.110.209 (72.9.110.209) 18.15 ms 16.498 ms 15.309 ms > 17 72.9.110.221 (72.9.110.221) 18.345 ms 14.648 ms 14.835 ms > 18 72.9.110.209 (72.9.110.209) 14.847 ms 14.98 ms 18.892 ms > 19 72.9.110.221 (72.9.110.221) 18.721 ms 14.457 ms 15.066 ms > 20 72.9.110.209 (72.9.110.209) 14.765 ms 15.179 ms 18.151 ms > 21 72.9.110.221 (72.9.110.221) 15.069 ms 19.182 ms 18.748 ms > 22 72.9.110.209 (72.9.110.209) 18.815 ms 18.443 ms 18.931 ms > 23 72.9.110.221 (72.9.110.221) 18.623 ms 18.543 ms 14.875 ms > 24 72.9.110.209 (72.9.110.209) 14.693 ms 15.269 ms 18.638 ms > 25 72.9.110.221 (72.9.110.221) 18.888 ms 19.085 ms 42.42 ms > 26 72.9.110.209 (72.9.110.209) 52.46 ms 18.874 ms 18.987 ms > 27 72.9.110.221 (72.9.110.221) 18.595 ms 18.366 ms 19.591 ms > 28 72.9.110.209 (72.9.110.209) 18.177 ms 18.823 ms 18.61 ms > 29 72.9.110.221 (72.9.110.221) 19.017 ms 18.487 ms 19.215 ms > 30 72.9.110.209 (72.9.110.209) 18.746 ms 18.684 ms 18.759 ms > [EMAIL PROTECTED]:~# > > Thanks, > Steve Totaro > http://www.asteriskhelpdesk.com > > > -----Original Message----- > > From: Paul [mailto:[EMAIL PROTECTED] > > Sent: Tuesday, February 07, 2006 10:15 PM > > To: Commercial and Business-Oriented Asterisk Discussion > > Subject: [asterisk-biz] plainvoip? > > > > Anybody here using plainvoip.com? They seem to be down on IAX2, ICMP > and > > http today. > > > > _______________________________________________ > > --Bandwidth and Colocation provided by Easynews.com -- > > > > asterisk-biz mailing list > > To UNSUBSCRIBE or update options visit: > > http://lists.digium.com/mailman/listinfo/asterisk-biz > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz > > _______________________________________________ > --Bandwidth and Colocation provided by Easynews.com -- > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz