>You should eat the cost, over time you will learn to order extra >phones on the markup so that you can support the client. This is biz >101.
DING DING! exactly right on. When you do your margin calculation it should be: (my cost * my markup) + value of product according to failure rate in arbitrary lots So, a simple example is, say, a Snom 360 which is about $380 Cdn dealer cost. A customer orders 5 boxes, 100 phones. You know for a fact the failure rate on a 360 is about 2% so your calculation is as follows: ((380 * 100) * 1.2)+(380 *2) - assumes 20 point margin. In this case, your safety margin comes out to a 1.6% premium, which at the end of the day adds $7.60 to the cost of each phone, which your client probably won't notice if we are talking about a $430 phone. ps Customer pays one-way is standard in the PC industry, unless the company is called Apple - they ALWAYS pay shipping both ways. Your customer is a cheapass. _______________________________________________ --Bandwidth and Colocation provided by Easynews.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
