I am interested in outsourcing Spanish calls. Bilingual a plus but not
required (English).
I need six dedicated agents between the hours of 8AM to 3AM and initial
volume will be around 500 calls a day and quickly increasing. You will
need to be able to implement some simple integration with our CRM.
Calls will be both scripted sales as well as customer support.
We currently have this outsourced to a company but they are not meeting
our expectations. This is a long term contract opportunity. Please
feel free to forward this email to anyone that is interested, and anyone
interested, please reply with at as close to a real quote as possible.
Obviously from there we will sign NDAs, check references, and test
quality before actually routing live calls.
Near toll quality VoIP (SIP/Asterisk) is preferred, will consider a US
based DID if the price is right.
Thanks,
Steve Totaro
Rene Mendoza wrote:
Hello, we are multinational company based in Latin America with
operations in most of the Latin American countries.
We want to contact interested parties that are in need of our spanish
voice services.
We can take your calls via Voip over SIP&IAX2
We can terminate using your trunks, our trunks or third party trunks
Based fully on Asterisk we can provide with all the goods: CDRs,
digital recordings, etc
Industry leading call center management practices
Have outstanding predictive dialing and CRM platform
Have strong reporting and statistics platform
Have one of the lowest prices on earth for spanish language
offshore call centers
GeaInternacional.com
Rene Mendoza
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