On 7/17/06, Vijay Shan <[EMAIL PROTECTED]> wrote:
Carrier costs are access and transport.Call centers are high on the access portion only not transport.for eg: CC send 50,000 calls making 10 minutes total duration, where as normal traffic 50,000 calls would net 200,000 minutes or more.
On 7/17/06, voiplist < [EMAIL PROTECTED]> wrote:On 7/17/06, Bill Gibbs < [EMAIL PROTECTED]> wrote:
> Because it's a lot of continuous channel usage.
>
> Nothing in life is free including "unlimited" or "free" phone calls.
>
> It ruins the whole make money thing.
>
> Bill
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto: [EMAIL PROTECTED] ] On Behalf Of voiplist
> Sent: Monday, July 17, 2006 11:54 AM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: [asterisk-biz] What's wrong with CallCenter traffic?
>
> Question..
>
> I often see origination/termination providers say they don't accept
> CallCenter traffic or they charge more for it.
>
> Why?
>
> Is there some bad mojo when it comes to call center traffic? If so,
> all call centers or just some?
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If you are charging by the minute, how is this a problem? I mean I can
see how not having enough channels available could be a problem but
this can be limited as well.
If you are charging for your services per minute or per channel and
limiting things properly per customer, isn't it a good thing if your
customers are using your services a LOT?
Have I still missed something?
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