Dovid Bender wrote:
Simply if you complain in public you get a better response.

Not always. If the sales person is not replying to your emails, try to escalate: is there any other email posted at their website? is there a phone number? an address? a valid contact info for the domain at the registrar? It is just insane to post a complain WITHOUT following proper channels. Also, the original sender calls himself "Frank", "Office" and now "Bob". This is pure troll.
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