On 4/17/07, [EMAIL PROTECTED] <[EMAIL PROTECTED]> wrote:
That's nuts anyhow. I'm certain the telco doesn't have a trunk for each subscriber in a Central Office. I'd be worrried about the business if they answered yes!
I agree, a contention ratio is useful. It can lower cost without impacting performance, but you need to have proper planning, take on customers only when you have capacity, monitor the circuits to ensure that capacity is what was projected, and talk to customers about their usage prior to turning them up. There is a big difference from a telemarketer and 'grandma' in terms of the call volume that each does. An analogy I have used on this list before when people talk about 'user capacity' of their billing/management products :) -- Trixter http://www.0xdecafbad.com Bret McDanel Belfast +44 28 9099 6461 US +1 516 687 5200 http://www.trxtel.com the VoIP provider that pays you!
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