Hi, I have a customer that has a database of phone numbers. We are looking to create a phone campaign with the following specs
1- System must have a database for call control and reporting. Better if it is all web based. 2- Phone numbers will be loaded to system from excel or CSV. System must allow to specify range of numbers. 3- System will call phone numbers from database and detect if it is fax, answer machine (best effort) or a human. 4- When human, system will play a pre-recorded (spanish) message (20 to 30 seconds). 5- At the end of the message, the system must offer the option (configurable) to the caller to leave a message in response to the prerecorded message that was played. 6- Call control must be reported as hangup by callee BEFORE message was totally played, hangup by callee AFTER message was totally played, line busy, fax, answer machine, no answer,etc. 7- Realtime status report on dialing campaigns. 8- Ability to configure what to do in case phone is fax,no answer, machine,etc. (example, no answer retry in two hours drop after five days) 9-multi campaign 10- ability to define call schedules (9am to 5pm, mon-fri) 11- ability to define duration of each campaign (example, 5 days then do not dial anymore) 12- different statistics per campaign (please include web link if possible to see features) 13- support options form vendor We use Asterisk with CentOS and have access to sangoma cards(FXO and E1). Other platforms can be considered. I guess this is called predictive dialing, but we are not going to have agents waiting for calls. we just want to play prerecorded messages. All messages are in spanish so if there is any system option that the caller must/may hear, it must have the option to be a spanish voice or a prerecorded system message in spanish. We provide all the spanish messages. you can reply here or to eaperezh (*at) gmail DOT com (mangled to avoid spam email harvesting) Please provide email and phone number. Thanks, -- ------------------------------------------------------------ Erick ------------------------------------------------------------ _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- AstriCon 2008 - September 22 - 25 Phoenix, Arizona Register Now: http://www.astricon.net asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz