--- On Mon, 1/5/09, Alex Balashov <abalas...@evaristesys.com> wrote: > I'd just drop the carrier if I were you.
That has crossed my mind more than once. ;) Their quality is great though other than this problem so I go back and forth on this one. > 1. Do you have this problem with other carriers? To the > same degree? Nope. This happens only with this carrier. > 2. What happens when you do proxy the media and use that as > your accounting basis; does your billing reconcile with this > carrier almost perfectly? We proxy almost all media because most of our users are behind NAT so it wouldn't make sense not to do so. OUR billing is near perfect - I've only ever seen two users complain and in both cases the problem was their CPE (didn't hang up the call). > 3. Any correlation on the itemised portion/CDRs on the bill > between particular numbers and/or destinations and eccentrically > long calls? Yes. We see calls that on our system last only a few minutes, but on their system show up as two hours (their max call time). -- Nitzan http://www.comparevoipproviderrates.com/ _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz