bill dwyer wrote: > We are looking to put together an inbound only call center that would > have 10 agents and handle 2000 calls a day. Average call time is 5 > minutes and we have a separate web based CRM that would be used for > Customer Service. The most important element would be extensive Call > Reports, secondly we need an easy to use interface. The primary need is > for inbound customer service. We are looking for a complete solution, > which would include the PBX/Switch, phones/headsets, and may require on > site installation depending on the complexity. The ability to allow > calls to be forwarded off site during off hours would be a nice feature > as well. > > > > Please contact me off list. > nate $(at)$ emericamedia.com <http://emericamedia.com> > Thanks in advance! > Nate S. > Emerica Media > > > ------------------------------------------------------------------------ > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-biz mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-biz
Hi Bill Have a look at the VERY first ever asterisk based GUI... PBXware :) We have all that you require in a easy to install and use install package. http://www.bicomsystems.com/products/C/P/797/154/ Senad www.bicomsystems.com _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz
