Hello all, we just released QueueMetrics call-center monitoring suite 13.12. This release focuses most on integration - generating reports externally and having them included in QueueMetrics, integrating with popular CRM software packages, integrating with Asterisk 12 and with process watchdogs.
We also fixed usability and bug fixes in a number of areas. - Externally-generated report pages - Improved QA - Easier integration to external CRMs - Compatible with Asterisk 12 - A long set of small improvements in all content areas In total, over 70 issues were fixed/added in this release. More detailed notes can be found at: http://manuals.loway.ch/QM_WhatsNew-chunked/ar01s07.html You can test-drive the latest version of QueueMetrics with its free demo license from http://queuemetrics.com/path_trial.jsp Thanks l. -- Loway - home of QueueMetrics - http://queuemetrics.com Try the WombatDialer auto-dialer @ http://wombatdialer.com -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- asterisk-biz mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-biz