Foniva announces the release of the Free Edition of its call center
platform with full asterisk support.
To download your free copy and start your call center :
http://foniva.com/products/contact-center-software-free-edition.html
Some features :
Manager Panel
* Web based management
* Remote manager access
* Agents, groups, queues, campaigns
* Advanced call flow visual design External database connect Sub call
flow routines Playback,
dial out and PBX functions Counter, chrono and statement nodes, Dial
out, mailing
* Real-time agents, groups & campaigns statistics
* Advanced scheduled reporting
Inbound
* Start, Pause, Stop inbounds from manager
* Define and assign multiple DID to same inbound
* Multiple recording mode (on, off, on-demand) and auto recording
archiving
* Restrict inbound to specific hours, specific area code or custom
condition
* Open hours schedule
* Define different call flows for close hours or disabled mode
Campaigns
* Start, Pause, Stop outbound campaigns from manager
* Multiple dialing mode (predictive, preview, progressive, power
dialer)
* Assigned multiple calling lists with different weights
* External database calling list
* Dialing on specific hours
* Many calling list features such as max attempts, redial interval,
scheduled call backs ...
And many more ....
Live chat with us now http://answers.foniva.com
--
_____________________________________________________________________
-- Bandwidth and Colocation Provided by http://www.api-digital.com --
asterisk-biz mailing list
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-biz
