Stephan A. Edelman wrote:
I don't believe that will work. I can't use Queue() with a zero timeout to test for agent availability. What happens if there are agents available, then the caller is connected to an agent without the opportunity to ask for their customer care no.
OK, yes, understood. You can continue to use your custom app for now, maybe we'll come up with something 'official' down the road. I could envision something like Dial's "macro" argument, where you could ask the Queue app to run a macro on the caller's channel before putting them into the queue, but only if it's actually going to put them into the queue.
_______________________________________________
Asterisk-Dev mailing list
Asterisk-Dev@lists.digium.com
http://lists.digium.com/mailman/listinfo/asterisk-dev
To UNSUBSCRIBE or update options visit:
http://lists.digium.com/mailman/listinfo/asterisk-dev
