How is this handled on a non voip pbx system? -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Justin Moore Sent: 10 April 2008 19:37 To: Asterisk GUI project discussion Subject: Re: [asterisk-gui] Ring Group Missed Calls
On Thu, Apr 10, 2008 at 2:05 PM, Stephen Coles <[EMAIL PROTECTED]> wrote: > > This is probably more an asterisk thing so can one of you guy's pass it > up the lader and see if we can get this added to asterisk? As its the > ip pbx of choose this may then become a standard and may start being > built into phones firmware. Hey Stephen, This is not purely an Asterisk or server-side issue, and it's not particularly simple to solve either. It would require changes on both the IP-PBX side as well as firmware in the phones. Asterisk would need to insert info in the call header to state that it is a call is coming in to a ring group - do not record this in the phone's call history. So, the phone's firmware would likely need to be modified to understand such a message. After that, if the call was unanswered, Asterisk would need to send a SIP message of some sort to the phones in the ring group to alert them that the call was missed. At this point, you're back in a similar seat to where you started really. How would Agent Foo know if Agent Bar already returned the missed call? Just my thoughts on the matter... -- Justin Moore aka wantmoore --------------------------------------- www.wantmoore.com _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-gui mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-gui _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-gui mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-gui
