Trevor There is the active help in the GUI which should help guide the user. I know Brandon and others have some documentation on there blogs and such. Even the Asterisk Cookbook is not getting the work it deserves (I am one of the slackers...) http://etel.wiki.oreilly.com/wiki/index.php/Main_Page
Andrew On Wed, Aug 6, 2008 at 2:00 PM, Trevor Benson <[EMAIL PROTECTED]> wrote: > Had a question about transferring direct to voicemail, one of the previous > systems (asterisk gui managers) were pre-pending a * in front of the > extension to transfer direct to VM, so if my extension was 500, a blind > transfer to *500 would bypass ringing my phone and drop the caller directly > to voicemail. Does Asterisk GUI implement such a feature somehow? I am > about to look into the dialplan and see if I can find it. > > > Now this brought up a good question: Is there any current repository of > information regarding 'the way Asterisk GUI does things'? > > For instance transferring direct to voicemail, the way agents function when > assigned to queue's, etc. Some of this is apparent when you track down the > two windows for setting the login extension for agents, some could use a bit > of updating in the popup descriptions. I am by no means complaining, just > wondering if we have any of this put anywhere currently? If not I am very > willing to start documenting the 'hidden' features like transfer to voicemail > (if it exists), and other little tidbits as well as how the queue and agent > system interact, I am guessing its more native an asterisk queue then I have > found in any other system, so maybe that's why it seemed unfamiliar to me the > first time I logged in my new Tech Support agents. > > I am very willing to assist as long as someone can point me in a direction, > and maybe answer a few questions I cannot find in the dialplan myself, and I > will work on getting something together. If someone is already doing all > this, then hooray!! Where is it available? > > Thanks, > Trevor > > _______________________________________________ > --Bandwidth and Colocation Provided by http://www.api-digital.com-- > > asterisk-gui mailing list > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-gui > -- Andrew "lathama" Latham Principal TuxTone Inc. http://TuxTone.com [EMAIL PROTECTED] _______________________________________________ --Bandwidth and Colocation Provided by http://www.api-digital.com-- asterisk-gui mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-gui
