We currently have a Merlin Legend system. The voicemail is falling apart (with the transition to a 10 digit timestamp on Sept. 8, 2001, the system locked up and refused to take calls; the official solution is to change the system time back to a year with a matching calendar). We are in the process of preparing the network infrastructure to support a VoIP system with Asterisk, but won't be there for a few months. We'd like to go ahead and replace the voicemail system with Asterisk now, and as we're ready, drop the Merlin system.
My questions:
Right now, the voicemail system (and auto-attendant) are connected to the switch by 4 analog lines. Logic says that these are FXS cards in the switch, like any other extension. The switch handles an incoming call and transfers it to the auto-attendant. How would such a call be identified to be dropped in the appropriate context?
Unless I'm mistaken, you just name those lines appropriately, then have matching extensions in your extensions.conf, like any other trunk. The difference being, these lines go straight to an auto attend. You could pass the extension to it via a dialed string, if need be.
When the phone switch fails to reach someone at an extension, it transfers them to the voicemail system. How could these calls be identified as different from an incoming call to the auto-attendant? How is the appropriate mailbox or extension identified?
The dialed extension, or maybe a callerid string..
-denon
Thanks,
Steve
___________________________________________________________ Steve Creel [EMAIL PROTECTED]
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