I installed the 7/7/03 CVS today, and my customer service reps said that there were problems. So I went back to an earlier version.
They could log in, but when they received a call, they hear the beep, but not the announcement or call.
I am using macros, if night is on, I dial the 800# that is passed. Otherwise I play the Thank You (ty_pn), and I also pass the announcement that the agent hears (pillnetwork).
Is this something in the latest CVS that may be a problem?
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exten => 1086,1,Macro(enqueue,ty_pn,pillnetwork,18009159222)
[macro-enqueue] exten => s,1,Wait,1 exten => s,2,DBGet($Night=GlobalSettings/Night) exten => s,3,GotoIf($[${ARG3}]?4:5) exten => s,4,Dial(Zap/g1/${ARG3}|120|t) exten => s,5,VoiceMail,u300 exten => s,103,PlayBack,${ARG1} exten => s,104,PlayBack,please_hold exten => s,105,Queue(PillNetwork|t||${ARG2})
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