> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Steven > Critchfield > Sent: Sunday, August 10, 2003 10:31 PM > To: [EMAIL PROTECTED] > Subject: RE: [Asterisk-Users] list proposal > > > On Sun, 2003-08-10 at 21:25, Andy Hester wrote: > > Perhaps there is another way to cut down on increased traffic... > > > > Specifically, I would go back to the suggestion of a > collaborative website > > for documentation. Collecting info and organizing into Howto's > would reduce > > the number of times people ask the same questions. Also, the > documentation > > could grow as quickly as the project. Unfortunately, I don't > have a place > > to host it currently. Ideally, the list would just be for issues that > > aren't already addressed. Any one else interested in this? > > While it still needs to be done, the majority of those type questions > will still happen as the newest users still don't use google until told > to do so.
There will always be some of this, and I agree that most people won't search for an answer if they can have someone else hand it to them. However, the idea is to make it such that they don't have to search for the answer among thousands of other posts, but rather just read the instructions. And like you said, it needs to be done anyway, so why not try to make the documentation as complete as possible and maybe post a large warning, don't ask questions of the list if you haven't read the documentation! And place this documentation or a link to it before the info on how to sign up for the mailing lists. I imagine many new comers never even see the google search box down the page. It doesn't really bother me that much when those questions are posted mind you, but I just think it is a really bad idea to use a mailing list as the repository for documentation. I know that documentation exists, but it is so incomplete that someone is always telling documentation seekers to "search the list". We should try to move the documentation away from the list and into a seperate place. As new or unaswered questions come up, the documentation can be easily updated if it is collaborative. Anyway, I don't mind splitting the lists as I will just subscribe to those as well. It might work out well as I had also suggested that the documentation be split out by technology also. Sincerely, Andy Hester Consero _______________________________________________ Asterisk-Users mailing list [EMAIL PROTECTED] http://lists.digium.com/mailman/listinfo/asterisk-users