Would it help if I post the zapata.conf and queues.conf files? zapata.conf: [channels] context=incomingpri switchtype=national signalling=pri_cpe rxwink=100 usecallerid=yes hidecallerid=no callwaiting=no usecallingpres=yes callwaitingcallerid=yes threewaycalling=yes transfer=yes cancallforward=yes callreturn=yes echocancel=yes echocancelwhenbridged=yes rxgain=0.0 txgain=3.0
group=1 ; T1 lines are on ports 1 & 2 of first card channel => 1-23,25-47 group = 2 context = isd signalling = fxo_ks callerid = "Our Company Name" <(xxx)yyy-zzzz> ; 49-72, 73-96 are ports 3 & 4 on first card ; 121-144, 145-168 are ports 2 & 3 on second card channel => 49-72,73-96,121-144,145-168 group = 3 ; helpdesk and isp context = iso signalling = fxo_ks callerid = "Our Company Name" <(xxx)yyy-zzzz> ; 97-120 is port 1 on second card channel => 97-120 queues.conf: [general] ;[default] [helpdesk] music = random strategy = ringall leavewhenempty = yes timeout = 3600 retry = 20 wrapuptime=5 strategy=ringall maxlen = 0 announce=queue-helpdesk announce-frequency = 30 announce-holdtime = yes queue-youarenext = queue-youarenext queue-thereare = queue-thereare queue-callswaiting = queue-callswaiting queue-holdtime = queue-holdtime queue-minutes = queue-minutes queue-seconds = queue-second queue-thankyou = queue-thankyou queue-lessthan = queue-less-than ;eventwhencalled = yes ;the at sign means any agent in that group as defined in agents.conf member => Agent/150 member => Agent/153 member => Agent/328 member => Agent/1652 member => Agent/13134 member => Agent/13527 member => Agent/15431 member => Agent/19042 etc etc The isp queue is identical to the helpdesk queue with the exeption of the announce=queue-helpdesk line was changed to announce=queue-isp Here is a portion of the extensions.conf file. [ispmenu] include => iso include => ispsystemstatus exten => s,1,Answer exten => s,2,Background(ispintro) exten => s,3,Queue(isp|t|||900) exten => s,4,Goto(iso,15003,1) exten => 1,1,Goto(ispsystemstatus,s,1) exten => 9,1,Goto(iso,15030,1) [helpdeskmenu] include => iso include => helpdesksystemstatus exten => s,1,Answer exten => s,2,Background(helpdeskintro) exten => s,3,Queue(helpdesk|t|||900) exten => s,4,Goto(iso,15003,1) exten => 1,1,Goto(helpdesksystemstatus,s,1) exten => 9,1,Goto(iso,15030,1) Ron > That's what I'm confused about: > * two 4 port FXS cards > * one 24 port FXS channel bank > both, neither, and if both -- why do you need the dual digium cards? > shouldn't your channel bank just take MGCP or SIP or something? > > What am I missing? > > [EMAIL PROTECTED] said: >> Shawn guessed correctly; "Most likely a channel bank with 24FXS." We have 2 >> cards each with 4 ports. >>>> 1 Zap/23-1 >>>> 2 Zap/12-1 >>>> 4 Zap/20-1 >>> > > Seamus said: >>>this is perhaps a silly question, but how do you have so many zaptel >>>FXS's? do you have six TDM400 cards with four FXS's each? or what am I >>>missing? > > -- > Seamus Abshere > Isthmus Group > _______________________________________________ > Asterisk-Users mailing list > Asterisk-Users@lists.digium.com > http://lists.digium.com/mailman/listinfo/asterisk-users > To UNSUBSCRIBE or update options visit: > http://lists.digium.com/mailman/listinfo/asterisk-users > _______________________________________________ Asterisk-Users mailing list Asterisk-Users@lists.digium.com http://lists.digium.com/mailman/listinfo/asterisk-users To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
