That may be true, but for whatever reason I cannot get through to the
phone number that they advertise on the front page. I setup an account
and had weird stuff happening throughout the day, no way to get ahold of
them, and no response to email yet, even though they claim 24/7 support.
I am fully expecting the issues to be resolved, but unfortunately the
customer support model seems to be the same one that the others have
adopted ..
Tim
trixter http://www.0xdecafbad.com wrote:
On Tue, 2005-07-19 at 12:42 -0700, Derek Whitten wrote:
rofl..
nufone sends you configuration information via email after you sign up
for an account..
On Tue, 2005-07-19 at 11:16, Andrew Kohlsmith wrote:
Nufone seems to have always been a DIY type of VOIP provider. Their new
members page works very well and shows connection information and so on...
maybe their email was blacklisted by some spam filter on your side?
They dont do much marketing on their page, rates are hidden from normal
view (ie nothing on the main page that indicates 'click here for rates'.
This indicates to me that their advertising model is largely word of
mouth, and it seems to be working for them. The fact that they rely on
word of mouth advertising and are apparently doing well, that speaks
volumes considering the fact that so many providers have had problems at
some point and yet people keep recommending nufone.
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